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Defective products and poor customer service
Regardless of how many times you try to call Philips the line is busy. When you message them via Facebook (the only way to reach them) they reply your issue is being forwarded to the proper person to handle it but you are never contacted by anyone.
Then just don't care.
I have since found that many people have complained about Philips products and their poor customer service and I wish I had researched it before buying one of their products. Never again.
After many messages. You can only communicate via Facebook, I have received several replies advising me that I would be contacted by the proper representative that could help but I HAVE NOT HEARD FROM ANYONE!
This isn't the first time this has happened.
It appears they really do not care about customer service or the value of their products. Beware!
User's recommendation: Do not purchase one of their products because they do not stand behind them.
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