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Gigantic Tickets

Gigantic Tickets

www.gigantic.com
What is your customer experience with Gigantic Tickets?

Gigantic Tickets Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Gigantic Tickets has a 1.6 star rating from 1 review; consumers are mostly dissatisfied, with mixed recent recommendations saying "Highly recommend" and "Leave well alone."

Key Takeaways for Future Customers

  • Check the Exchange, Refund and Cancellation Policy before purchase.
  • Gigantic Tickets reviews mention low price level but inconsistent delivery of tickets.

Negative Feedback / Risk Areas

  • Customer complaints about billing and not receiving tickets after payment.
  • Poor customer service responsiveness and difficulty getting refunds.

Positive Feedback

Some customers report quick problem resolution and recommend the service when support responds.

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Media from reviews

Gigantic Tickets - Didn’t get my ticket after payment
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Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Anonymous
map-marker Accra, Greater Accra Region

Didn’t get my ticket after payment

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Gigantic Tickets - Didn’t get my ticket after payment

Got a ticket for Rapperholic 2027 at the 02 arena yesterday but no tickets had been given to me ,have been debited .no means of reaching gigantic..i need the ticket or refund my money back

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Anonymous
map-marker Nottingham, Nottingham

Sorted our problem straight away

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They were quick in solving my problem. It was my fault for deleting their message. Highly recommend them.

User's recommendation: Highly recommend

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Keyaan Bri

Trying to contact them

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AI Highlights
  • - Struggling to contact Gigantic Tickets; the customer service line rings repeatedly and disconnects ahead of a Noel Gallagher High Flying Birds gig.

I've been trying to contact Gigantic tickets today, it's the day before I go to a Noel Gallagher High Flying Birds Gig, I've been ringing their customer service (that's a laugh) line all day and the phone rings about 6 times then cust off, what a shambles of a company.

User's recommendation: Leave well alone.

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