New Reviewer

Convection problem

I purchase the IDD pack from giga×2 ..they deduct my money also but I couldn't make a overseas call...I already write them email but they said take out sim card and put back and try..I tried still can't..then I write the another mail to them but after that until now I never get back from them untill now any reply..problem also never resolved..so what I need to do now..just cancel my line ? Or what if any emergency I need to contact my parents faster thats y I bought IDD pack..but now I feel it's totally totally wasted my
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ID
#2836796 Review #2836796 is a subjective opinion of poster.
Location
Singapore, Central Singapore Community Development Council
Loss
$10
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

No customer service at all & Overcharge for 6 month with no means to get back refund

Terminated Giga service in Jan 2021, they continue to charge my credit card for 06 months and proper way to contact for refund.n
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ID
#2791555 Review #2791555 is a subjective opinion of poster.
Loss
$75
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

CHEATED CUSTOMERS' TIME...REPEATED TIMES.

Giga - CHEATED CUSTOMERS' TIME...REPEATED TIMES.
Giga - CHEATED CUSTOMERS' TIME...REPEATED TIMES.
I lost my mobile phone. I tried contacting them. I typed in, "LIVE CHAT" &; it said we will get an agent to chat with u within 15 mins. THEY LIED. I waited for one hour... no agent responded to me. This company are liars & cheaters.

User's recommendation: DO NOT SIGN UP WITH THEM EVEN IF THEY ARE THE CHEAPEST.

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ID
#2327890 Review #2327890 is a subjective opinion of poster.
Loss
$50
Preferred solution
no need solution.

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