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Just to worn anyone for next year. Ordered valentines day flowers ahead of time from this company. Never even showed up. Called them 5 times trying to figure out what happened. They couldn't give me a legit answer other than, "we don't know". Don't waste your time if you need them on a certain day - especially the one day a year where people order flowers! how can a flower company not come through on valentines day. They promised up to 5 pm -...
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#1008368
My husband bought me 2 dozen flowers for my birthday. $131.00 total Day two these roses began to wilt and head south. I called the company and was told they could not tell me who was the florist they used in the Phoenix area, ( gift tree is in Washington State). The customer service gal named Stacey stated she could not help me- but gave me an email I could send my complaint to with pictures. SO sent an email. Waited two days and never heard...
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1.0
Product
#991455
I tried placing an order and pay with a gift card but since the order was more than my gift card it didn't go through, so i add a credit card wich didn go through either, no confirmation, i thought my order didn't go through. I went on a different computer and properly placed the order, got my confirmation and items were delivered on time so i thought all was good. During the weekend i got a confirmation that my items couldn't be delivered so i...
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Anonymous

Anonymous Because you don't understand that once you click the "process order" button once you put in payment info, it will process the order. You should have called them as soon as the...

#980861

Gifttree Customer Care Review

#976151
1.6
Company is a joke. Overpriced and customer service is a joke. No refund only company gift card. If I don't like the merchandise why would I order something else. When you see this place online delete delete and block it from your browser. Stuck with a cheap non returnable piece of $&?!
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Gifttree Harvest Fruit And Snacks Sampler Gift Basket Review

#947536
1.5
My dear friend had a heart attack and I wanted to send her a healthy bit different food gift so I ordered an expensive fruit basket. The fruit was bad. An orange was shriveled and apples were bruised. They made us send a picture before they would give even partial credit for the bad order I will never use them again they did not even apologize!
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Gifttree Gift Basket Review

#867237
5.0
I was worried about the gift basket i bought. But my husband was happy.
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Gifttree Delivery Service Review

#854371
1.1
WTH...The day before delivery..they email me saying they have no connections to local florists..mark my order as undeliverable? PISSED is putting it mild. I inform them they need to post their small lil areas they do have contacts in. BS
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I sent a Good Tidings To Share tower to my sister who's in a rehab facility during the Christmas season. When we talked, she said I should let the company know the peanuts were stale, which is disappointing to say the least. Don't think I'll be ordering from them again & certainly not recommending them to any friends. I do intend to contact the company & determine whether or not they will give me any kind of satisfaction such as a Credit or a...
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3.9
I liked
  • Price
  • Ease of ordering
  • Arrived on day i selected
I didn't like
  • Quality of product
Put in an order to be delivered on the 22nd of Dec. They switched the warehouse on me to the other side of the country and changed the delivery date to the 28th and notified me after the items were already shipped, so I was not even able to cancel the order. When asking them for a refund they said no and that the items were shipped. I've called at least 9 times asking for some kind of help. The best they would do is call all the recipients...
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1.0
I didn't like
  • Failed to deliver product and were extremely unprofessional
  • Not getting the product i ordered
#979291
I ordered a product to be delivered before Christmas which is the 23rd only to find out that it won't be delivered till the 27th... Now my parents won't get a Christmas gift till then.... I paid the shipping fee price just so it would be delivered for the 23rd. The costumer service didn't really help much, they gave me a number of the carrier and told me "good luck" like I have to figure it on my own... Never again
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1.5
#979248
Customer to pay for it. Awful company. ***. They don't care about making it right even when they blatantly make an error. Besides the fact that my son has no gift for Christmas, the aggravation factor is off the chart. They did not tell me when I ordered that someone had to be home to sign. My son is a chef, works very long hours and rides subway an hour each way. He would never be there to sign. And the point is a gift. Like, Surprise! There is...
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I didn't like
  • No interest in customer satisfaction
#978394

Ordered and paid 30 days before christmas. Was contacted 3 days before christmas and was told that they were out of stock and to order a substitute. Went to order a substitute and they were out of stock, What a Joke ! I demanded a refund. I inquired with the customer service person if this item was in stock 30 days ago ? she spit and sputtered and could not answer my question-- find a different company to order from. This company is a total let...
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1.0
#977556
I ordered the item a month ago for a specific delivery date of Dec 19 and on the day of deliver, send you an email saying your item wont be delivered until dec 21. Specifically ordered the item in advance so that it can be delivered on that specific day, But no, not gifttree. They give you the bs saying its just an estimate date of delivery after paying $14 for deliver. no apologies and nothing was offered other than the fact they would give you...
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Contact GiftTree

Headquarters Address:
GiftTree
1800 W. Fourth Plain Blvd. Suite 120-B
Vancouver, , WA 98660
Phone:
(800) 379-4065
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After ordering fro gift tree successfully the past 2 holiday seasons, u will never order from them again. In placing an order for an item in the categlog for 109.95 the order posted for 119.95 with a mandatory overnight deliver of an additional 35.95. However there was nothing in the description of this item indicating this overnight delivery was required. I was ordering 8 of these for my staff xmas gifts. Only after all 8 addresses were entered...
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1.6
#971394