Customer service no response

I have contacted the gift collector three times by phone to no avail. I have sent two emails to no avail. All I wanted to know is what happened to my order #110006****. Can not get an answer. I have been told by Toni that she will research and get back to me. Has she no. I asked to speak with a supervisor. I was told that Toni was CUSTOMER SERVICE. No one else???? My order was to be shipped last week by fed ex someone should have a tracking #. I would like someone to get back to me. Is this company a rip off/scam?
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ID
#525869 Review #525869 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
My order cancelled

GiftCollectors.com

I urge anyone to find an alternate purchase site if you are dealing with Giftcollectors. com They are the only company I have dealt with that could not process my debit card and we are talking about over two hundred on line purchases and to top it off they blamed their failure on my card and I made three purchases after the initial order with Giftcollectors and already have the items. I have dealt with this company for over a week - I called them three time, sent several emails and still they can not process a card that all the other merchants have taken for over a year!! Look elsewhere if you have any issues.
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ID
#184281 Review #184281 is a subjective opinion of poster.
Location
Stone Mountain, Georgia
Loss
$70

About

Summary

GiftCollector.com is the online outgrowth of flagship retail store. The company was founded by Chimney Corner in 1965. GiftCollector.com offers unique products for the customers’ homes from brands such as Armani, Blue Danube, Burleigh, Byers Choice, Capel, Casafina, Chamilia, Dalyn, Dansk and other. Primary categories have been table top, home décor and decorative accessories. GiftCollector.com has over 30,000 items on its web-site. The company is a source for housewares and home decor. GiftCollector.com offers a large selection of items for every room of the home, from lamps and area rugs, to bath and bedding. One can also find a great selection of gift ideas for all occasions: Mothers Day, wedding gifts, Fathers Day, birthdays and more.

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