Haven't received payment
User's recommendation: Don't Use Them.
- Offer 80 - 90 percent of gift card value
- Extremely slow in paying you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check ourVerified Reviewer New Reviewer
DON'T USE THIS COMPANY!
3/12/20:Here is the final email I sent today. I repeat - DO NOT DO BUSINESS WITH THIS COMPANY!!!I'm writing to let you know that I will now suspend all dealings with your company.
It is indeed unfortunate. I have been a customer for years and had no problems until now. Understanding your guarantee policy - which you have a right to enact - I asked for a waiver when I was able to verify fraudulent activity on my purchased gift card. I did this at great time and expense to myself by calling the vendor directly.
Even when I showed you the evidence, and emailed you multiple times, you refused to look into my situation. I filled out form after form on your website. I was unable to call you, of course, because you have no customer service phone number. I wrote email after email.
Lately, you've been completely ignoring my emails and not responding at all. In desperation, I told you that I had initiated a complaint with an online company. That was nine days ago. Still no response.
So now, I will no longer have business dealings with you. On top of that, starting today, I will do my level best to make sure that every single complaint site online has a registered complaint against you - from me. It will be formally written, dispassionate, and succinct.
Everyone will know. And all of this for a few dollars, because you persist in keeping your atrocious customer service policies, and will not look at a valid complaint from a longtime customer.Goodbye, Gift Card Spread.
2/25/20 - I continue to send emails to this company, plus fill out contact forms on their web page. They are now ignoring me.
There appears to be no other way to connect with them. I am beyond frustrated.
- Long history as paying customer
- Will not issue refunds
- Will not respond to emails
- Will not recognize fraudulent activity
Companies Similar to Gift Card Spread
Your comment is successfully posted.