New Reviewer

Rated as high risk

I attempted to exchange a Texas Roadhouse gift card for a discounted Amazon gifted card. The order was confirmed and then an email said that the order was flagged as high risk. I called their numbers 1-80*-364-**** and 1-80*-227-****. There is no way they will tell you why you are high risk or give you a number to call to find out why you are high risk. I have never been high risk in any endeavor. They also charged $1.00 on my Visa, so they knew my info was good. I wish there were a way to force them to tell why the order was high risk. The amount of the Texas Roadhouse card was $25. If there was a problem with the Roadhouse card, they could have got their money back with my Visa card. Instead, they gained a person who will never use them.
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1 comment
#1450606

Was probably cause you are exchanging one card for another versus just selling or buying one. That may increase the chances of something going wrong so makes since it could be risky in their eyes....

ID
#1145956 Review #1145956 is a subjective opinion of poster.
Product
Gift Card Granny Marketplace
Cons
  • I could not find out why my exchange was flagged as risky
Reason of review
Order processing issue
Loss
$18
Preferred solution
I want the reason my exchange was flagged as high risk.

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