Giantex Reviews

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inlet hose washing machine week order machine information item money customer service
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New Reviewer

I’m not able to find parts or repair people

Giantex - I’m not able to find parts or repair people
Washer pressure switch needs to be replaced and this happened soon after it was purchased . Its better to buy insight washers

User's recommendation: The extended warranty isn’t honourable.

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ID
#3017042 Review #3017042 is a subjective opinion of poster.
Location
Bangkok, Bangkok
Pros
  • Small
Cons
  • Its leaking at the back at the bottom of machine
Preferred solution
My washer fixed
New Reviewer

Placed order and there is wrong shipping address

Placed order and there is wrong shipping address I need you to update the correct information immediately or refund for the item That was purchased through third-party paypal and the name of Zachary Miller. The address will be Elizabeth Maas 1820 Capitol Ave., Apt. 502, Sacramento, CA 95811 Email is Yeshua 143777@***.com for an order for a two-man sleeping bag color turquoise
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ID
#2926787 Review #2926787 is a subjective opinion of poster.
Location
Sacramento, California
Loss
$59
Preferred solution
Full refund

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New Reviewer

Broken function of washing machine purchased on Amazon

I purchased the washing machine of your brand last year on Amazon and now the machine stopped spinning and drying. I was hoping I can get a replacement or a technician to fix this.

User's recommendation: instore shopping rather than amazon for electronics.

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ID
#2876171 Review #2876171 is a subjective opinion of poster.
Location
Queens, New York
Preferred solution
replacement
New Reviewer

Remote to bed

im very upset//the remote vanished. Maybe a grandchild visiting ir maybe accidently thown out but i cannot finda way to replacee it anywhere,,they want you to buy the whole bed again,,,bull i just need a remote

User's recommendation: make sure tou can get second remote.

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ID
#2870229 Review #2870229 is a subjective opinion of poster.
Location
Pawtucket, Rhode Island
Preferred solution
i want a replacement remote!!

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New Reviewer

Instruction manual

Giantex - Instruction manual
No me dieron manual de instrucciones. No puedo armar la litera. Y el manual no esta en línea, no lo puedo conseguir por ningún lado y servicio al cliente no responde la llamada
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ID
#2852080 Review #2852080 is a subjective opinion of poster.
Pros
  • Helps us a lot we have back problems
Cons
  • Horrible customer service
Preferred solution
Necesito mi manual

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New Reviewer

HOSE from sink to toilet

Giantex - HOSE from sink to toilet
Giantex - HOSE from sink to toilet
1.Service@***.com IS INVALID! 2. I PURCHASED THE PORTABLE SINK AND PORTABLE TOILET COMBO FROM AMAZON.COM, AND THE HOSE CONNECTING THE TWO DOES NOT FIT! THE END GOING INTO THE TOILET IS TOO BIG! PLEASE HAVE THEM SEND ME THE CORRECT HOSE: BETH SOMERS N8145 COUNTY ROAD G IOLA WI, 54945 THANK YOU

User's recommendation: Don't buy it!

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ID
#2752708 Review #2752708 is a subjective opinion of poster.
Loss
$190
Preferred solution
Let the company propose a solution
New Reviewer

Last year I bought a Giantex fully automated washing machine (EP22761GB) . With lock-down I only tried it out last week at my caravan. The inlet hose will not let the water run in to the machine.

I think a part of the angled end of the inlet hose might be missing. It screws on to the machine perfectly It just won't let the water in. Where can I buy an inlet hose? I did use the machine by dropping the inlet hose into the machine and filling the machine manually from the tap. It looks as if it could be a great little machine if I could only sort out the inlet hose.
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ID
#2717495 Review #2717495 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Our giantex easy life top loader is leaking at the back

we had our giantex east life washing machine less than 1 year it is now leaking at the back it flooded our kitchen why is this
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ID
#2700466 Review #2700466 is a subjective opinion of poster.
Pros
  • Helps us a lot we have back problems
Cons
  • Its leaking at the back at the bottom of machine
Preferred solution
Let the company propose a solution

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New Reviewer

Confirm my order

I order inflatable waterslide last 2 week but I don't have order number money is already received please check my order and confirm me but no any body answers me very bad customer service no anyone reply
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ID
#2535478 Review #2535478 is a subjective opinion of poster.
Location
Brampton, Ontario

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Horrible Service

I ordered a table on Dec 3rd, 2020. The item was supposed to be delivered by Dec 14th. When looking up the tracking information on Dec 16th, the item has yet to be shipped!!!! I emailed customer service and they stated that FedEx has the package and they hadn't updated their tracking on it yet. I call bull on that. It doesn't take more than a week to update those. Only a label has been created, nothing more. Now they want to give me $8 dollars for my troubles and wait until Dec 26th for the product I ordered or to get a refund. I just want my money back as of this point. What's crazy is I ordered it though Amazon as a 3rd party seller. I will never be using this company again. They don't care. Don't order from them. If I could give them 0 stars I would.

User's recommendation: Don't order from them. Its not worth your time. Nothing but trouble.

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ID
#2338989 Review #2338989 is a subjective opinion of poster.
Cons
  • Lies to customers
  • Horrible customer service
Preferred solution
Full refund

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