Albert L Xsz
map-marker Brookfield, Connecticut

Replacement parts

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Trying to get replacement parts. All numbers not in service.

Trying to find out if still in business.

Bought this product due to warranty. Guess Im out of luck

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Timothy W Gkh

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Lack of customer service

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Giagni - Lack of customer service
Updated by user Nov 16, 2022

Giagni has never tried to contact me.

Original review Oct 17, 2022

I have emailed this company at least 7 times asking if there was a missing part to our sink strainer with pictures. They have never replied to me.

My wife may have thrown away a part, but I can't get the company to confirm or deny that there is or isn't a part missing. I have also sent messages on their website asking them to respond.We bought the sink and faucet over a year ago and then have no parts diagram for the sink drain.

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Pros:
  • Easy to install
Cons:
  • No customer service

Preferred solution: Answer as to if there is on isn't a part missing from the strainer/drain assembly.

User's recommendation: Buyer beware

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