map-marker New York, New York

Service not received

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Still no refund or contact from. the business for service not received. No consideration for disabled people in my party, nor the fact that no parking was available due to a city event in the area.
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Kyran Qls

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| map-marker New York, New York

Did not receive tour or refund when company was contacted about the problem

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St Pete had an activity concurrent in the same area as the meeting place for the tour.

My wife is disabled, cannot walk far, and uses a scooter for mobility.

The city had closed all available disabled parking within a mile of the tour. We arrived 45 minutes early, drove around for 20 minutes and couldn't find a place to park within 2 miles of where we were supposed to meet.

We tried calling and making contact about the issue before leaving the area. No one has made contact with us or refunded our $40 for the tour due to inefficient parking and the city blocking all disabled parking in the area.

Ir is fraud to me when a company will not even try to work things out and a city makes it impossible for disabled people to attend an event.

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User's recommendation: AVOID!!! NOT CONSUMER FRIENDLY, SCAM!!!

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Mary Branum

Mary Branum is a vacation rental expert, owner of Galveston Island and President of STROAG.

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