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GHD

GHD

www.ghd.com
What is your customer experience with GHD?

GHD Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

GHD has a 1.0 star rating from 1 customer review; consumers are mostly dissatisfied and recent recommendations say do not buy directly from GHD.

Positive Feedback

No positive comments appear in the provided reviews; there are no confirmed praises for product quality or service.

Negative Feedback / Risk Areas

  • Repeated failed deliveries and missing tracking leading to unresolved order issues described in GHD reviews.
  • Refunds not issued and disputes shifted to carriers, reflecting common GHD customer complaints about refunds and billing.
  • Poor customer service responsiveness and defective products stopping within weeks.

Key Takeaways for Future Customers

  • Expect potential delivery problems and follow-up required for refunds.
  • Document all communications with customer service and payment records before purchase.
  • Consider alternatives if you need reliable after-sales support rather than relying on GHD membership or auto-ship arrangements.
View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Anonymous
map-marker Woodland Hills, California

Question about my order

AI Highlights
  • - I did not receive my order; I was promised a refund but it never arrived.
  • - Weeks later I still hadn't received the refund and was told to email FedEx.

Yes, I did not receive my order and I emailed and they told my they gonna refund me but after few weeks I didnt receive the refund and I email again and they tolm me I should email fedex. Im really not happy with customer service at all. And it was a really bad experience

User's recommendation: Do not buy directly from FHD

View full review
Anonymous
map-marker Brooklyn, New York

Returned

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Refund requested for hairdryer that stopped working within a month.
  • - Personalization added; refund unavailable; not seeking replacement.

I want a full refund for my hairdryer/ I stopped working in less then a month. I paid extra for a small personalization and I can't get a refund.

I don't want another dryer because clearly it is not a well-made hairdryer.

Now I'm stuck with a new dryer in a different color that I ordered that was and in bubble wrapped, not in the original Gus packaging . $240 for a hairdryer, then stopped working on n less than a month .

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Caroline D Bay

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Leeds, England

Not received order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Item not delivered; replacement promised; customer contacted via email (8x), WhatsApp and Messenger; told item not available; refund requested; nothing yet.
Contains 1 confidential file for company representatives

Item not delivered said they would resend had email to say 3-5 days but may be earlier after 5 days and no order number not tracked number started contact emailed 8 times WhatsApp the same and messenger numerous times eventually got a message to say that it was not available Facepalm so asked for a refund.

Not had anything as yet!

Loss:
$109

Preferred solution: Full refund

User's recommendation: Don’t bother don’t send non existent customer service

View full review

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