Anonymous
map-marker Epe, Lagos

I have had and still having excellent shipment with them

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
They are reliable and willing to amend what ever you complain about. They are professional and they give updates. Getting information on their website is easier than most other companies. I I
View full review

User's recommendation: I recommend ghanem anytime, just engage them and read more on their website

Ugochukwu E Ill

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Norfolk, Virginia

I have not seen my car

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I contacted this company on 04/08/2021 to pick up my car at auction, since then till now I haven't seen my car. They kept telling me lies that my car has been delivered they're only waiting for the delivery to give them delivery invoice so they can update the website. Till now I have not seen my car
View full review
Abubakar I

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Over charges and criminals

Ghanem Forwarding - Over charges and criminals
Ghanem Forwarding - Over charges and criminals - Image 2
Ghanem Forwarding - Over charges and criminals - Image 3
Please becareful with this company we agree to pick up my car for 450$ to Baltimore from Ohio and shipping to Lagos Nigeria 910 that’s all and my car was run and drive and this lied to me that my radiator has fault and some charges I never know they put on my invoice please becareful with this company they fraud
View full review

Preferred solution: Price reduction

User's recommendation: Look at the invoice before the car pick up and after pick up

Teyla Qgn
map-marker Abuja, Abuja Federal Capital Territory

Delayed shipping. Vin no: 4jgda5hbxea422517

Vehicle was delivered to port on 1/22/2019 and no information on shipment or why delay of 9days.
View full review
Anonymous

Rude and manipulator General manager

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I never gave you the car to be stored in your garage,you picked the car up to be shipped. I deserved to be compensated for putting the car in your storage for this long. So what baseless $150 monthly fee are you charging me? Did you know how much I lost on those vehicles you refused releasing their bol/telex release on time? Some are still at the port as i talk to you now. This 2004 is the only one I can afford the clearing fee,ship my car for me,let me have the normal shipping cost,i paid for towing of this car already. Despite clearing all the invoices,you still compelled me to pay for the towing of a vehicle you misplaced its title,i just wonder how heartless you can be. I need action to be taken on this vehicle,i have been patient enough. I can not loose other vehicles and still loose this. Please it irritates me hearing you mentioning storage, you got all it takes to ship the car,the fault was yours,not mine. I tried to get a title replacement,i was unable to get one. Ship my car in your possession,done with your company already,my last car with you should be shipped and let me pay the shipping cost.
View full review
Reason of review:
Poor customer service
Anonymous
map-marker Halethorpe, Maryland

COMPLAINT ON GHANEM FORWARDING LLC-HALETHORPE MD

I am sorry I have given this place too many chances. They overcharge you and the manager (Dan) is rude and aggressive when you complain. I am SICK AND TIRED of this place. I am been billed the wrong amount several times. Recently I shipped a car through your company. I was told I needed repairs of $500 to be done on the car so that it would be able to move on its on. I was again billed $250 for non runner after agreeing to pay the $500. It definetly wasn't worth the money. Worst business ever!!! - BEWARE If you want to save money and time stay away from them. Don't believe me? GO AND TRY THEM FOR YOURSELF
View full review
Loss:
$1400
Cons:
  • Rude manager
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

4 comments
Abubakar I

I have same issue with you

Sheetal Lhd

Rude manager killing the company. Happy I got another good company to ship with. They treat me with respect and handle my shipment with care unlike rude Daniel Parks!!!

Guest

How I wish the CEO can read my comment. Daniel (Manager) need to be sack.

The Guy is very rude whenever you make complaints. I paid for shipping and the telex was not released to me until the last day when the vessel already barth.

Sheetal Lhd
reply icon Replying to comment of Guest-1444074

Yes,he needs to be sacked!!!

View more comments (3)

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article