GForce Engineering
GForce Engineering Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
GForce Engineering has a 1.0 star rating based on 1 customer review; consumers are mostly dissatisfied and GForce Engineering reviews reflect a single negative experience about product fit and support.
Positive Feedback
No positive feedback appears in the provided review.
Negative Feedback / Risk Areas
- Incorrect installation instructions led to parts contact and damage and are central to GForce Engineering customer complaints.
- Poor customer service response and lack of accountability, including blaming the installer and hanging up.
- Out-of-pocket repair and extra labor costs resulting from the issue.
Key Takeaways for Future Customers
- Confirm correct installation instructions before fitting and document communications.
- Be prepared to challenge customer service and expect potential additional repair costs.
- Consider verifying fitment and clearances with installer prior to final installation.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
GForce Engineering has a 1.0 star rating based on 1 customer review; consumers are mostly dissatisfied and GForce Engineering reviews reflect a single negative experience about product fit and support.
Positive Feedback
No positive feedback appears in the provided review.
Negative Feedback / Risk Areas
- Incorrect installation instructions led to parts contact and damage and are central to GForce Engineering customer complaints.
- Poor customer service response and lack of accountability, including blaming the installer and hanging up.
- Out-of-pocket repair and extra labor costs resulting from the issue.
Key Takeaways for Future Customers
- Confirm correct installation instructions before fitting and document communications.
- Be prepared to challenge customer service and expect potential additional repair costs.
- Consider verifying fitment and clearances with installer prior to final installation.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Horrible customer service and accountability for mistakes
- Bought a 3.5" aluminum driveshaft for a 2012 Camaro SS.
- Instructions were for a Ford Mustang, not Camaro, and installation caused damage.
File a complaint with the BBB....after 2 notices sent, G Force made no reply.
I bought a 3.5" one piece aluminum driveshaft for my 2012 Camaro SS from this company.
The included instructions state to mount the rubber boot side to the differential.
My installer did as these instructions state. While the car was on the lift he tested for clearance, no issues, however when the car was lowered and driven, the balancing weight banged against the rear heat shield, damaging it.
I called G Force and Billy answered the phone and said to just remove the shield, it was done and again on the lift test no issues.
But no when driving the car, the counterweight banged into the E-Brake, so it had to be removed.
I called GForce again spoke with Austin and he tried to blame it on the installer, I read the directions sent, and he said these were the WRONG directions, they were for a FORD MUSTANG, not a Camaro.
He said someone would call me back before the end of the day. 15 minutes before they closed (4 hours after I spoke with Austin) no one had called, so I called them.
The person who answered the phone again blamed it on the installer, and said the shaft could go on either way. He then tried to start talking to me about a Mustang driveshaft. What does a Mustang driveshaft have to do with my Camaro?
Why did Austin tell me the wrong installation instructions were sent? If the proper one's had been sent, NONE of these issues would have occurs because the counterweight has plenty of clearance on the transmission side.
He hung up on me. $811 for the driveshaft...$200 for labor, which would have been only $80 if the correct instructions had been sent.
Damaged heat shield that will cost me $63. Another $90-$120 for labor to put it in the proper way.
They blame it on the installer following the directions they provide and hang up on me?
What kind of people operate a business like this?
- Horrible customer service and no accountability for mistakes
Preferred solution: Refund of additonal 2 hours of labor due to wrong instructions, replace heat shield, cost of having driveshaft taken back out and installed properly.
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