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GettyImages

GettyImages

www.gettyimages.com
What is your customer experience with GettyImages?

GettyImages Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

1.1 star rating from 2 reviews; consumers are mostly dissatisfied. Recent recommendation says "Do not do business with GettyImages." Reviews cite high prices, billing problems, and poor customer service.

Positive Feedback

No positive comments appear in the two posted reviews.

Negative Feedback / Risk Areas

  • User-hostile refund policy with no refunds after purchase affecting refunds and billing concerns.
  • Difficulty canceling subscriptions and needing chat to confirm cancellations.
  • Mishandled payouts and poor customer service response to sensitive billing issues.

Key Takeaways for Future Customers

  • Check GettyImages reviews and customer complaints before subscribing.
  • Verify billing details and understand the refund policy and subscription cancellation process.
  • Expect to use chat-based customer service for disputes.
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Media from reviews

GettyImages - No refunds
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Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
John H Oei

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Petrolia, Texas

No refunds

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GettyImages - No refunds
Updated by user May 14, 2025

No response.

Original review Apr 29, 2025

I tried their application, which is no better than a Google search. I had to pay to try what I needed to do.

Less than 30 minutes after paying, I canceled. I then found out they give no refunds. You cannot find anywhere in the site to cancel auto-refund, and you have to do a chat to confirm.

They have user-hostile business practices. Don't do business with Getty Images.

View full review
Loss:
$53
Cons:
  • Difficult to cancel auto-renewal
  • User hostile business practices

Preferred solution: Full refund

User's recommendation: Do not do business with GettyImages.

Ahmed Z Cpx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Money problem

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Getty images sending money to my father account but he's dead I am his son you can please send money in my account

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Media Expert Talks

Disinformation: Russian and Chinese trolls among us

Disinformation: Russian and Chinese trolls among us

How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.

Prof. Darren Linvill
Prof. Darren Linvill

Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.

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