GetTransfer
GetTransfer Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
GetTransfer 1.7 star rating from 45 reviews, mostly dissatisfied; 79% unfavorable, high price level, many customers request a refund due to reliability and payout issues.
Key Takeaways for Future Customers
- GetTransfer reviews report frequent prepaid bookings without confirmation and driver no-shows.
- Expect long refund and payout delays and limited live agent support.
- Consider alternative transfer services for urgent or high-value trips.
Negative Feedback / Risk Areas
- Recurring driver unpaid and payout delays leaving partners unpaid.
- Poor customer service response and unreachable phone lines.
- Charge disputes, refund refusals, and cancelled rides after payment.
Positive Feedback
Occasional comments that drivers are nice and some vehicles are fancy, but positives are rare.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
GetTransfer 1.7 star rating from 45 reviews, mostly dissatisfied; 79% unfavorable, high price level, many customers request a refund due to reliability and payout issues.
Key Takeaways for Future Customers
- GetTransfer reviews report frequent prepaid bookings without confirmation and driver no-shows.
- Expect long refund and payout delays and limited live agent support.
- Consider alternative transfer services for urgent or high-value trips.
Negative Feedback / Risk Areas
- Recurring driver unpaid and payout delays leaving partners unpaid.
- Poor customer service response and unreachable phone lines.
- Charge disputes, refund refusals, and cancelled rides after payment.
Positive Feedback
Occasional comments that drivers are nice and some vehicles are fancy, but positives are rare.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Orlando, Florida
Impago de la plataforma
Esta empresa es una maldita mentira que engaña a los conductores desde el 10 de marzo que realice mi primer viaje nunca me han pagado hasta la fecha me deben 1881dolar y no dan la cara los voy a demandar han incumplido todo los acuerdos
- No veo ventaja son unos mentiroso y no dan la cara
- No dan la cara son unos mentiroso me deben dinero y no me lo pagan
User's recommendation: No lo recomiendo a nadie porque sino sería cómplice de una maldita mentira
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cairo, Cairo
I paid for the ride and the driver...
I will never use it again, they are not reliable and scammers
I paid for the ride and the driver canceled, but the trip was still on and they charged me. The driver refused to cancel because he said he would be charged. I need to be refunded my money.
Preferred solution: Full refund
User's recommendation: Do not use. They are not reliable
Jacksonville, Florida
Reclamar pagos
Tengo varios pagos de facturación vencidos y no quieren pagar. Necesito mi dinero. Gracias, mi nombre es Marcos Fuentes.
Colombo, Colombo District
Get support
- Chatted with an agent who responded fast.
- Issue not solved; agreed to escalate to tech.
- No response yet; ride requested tomorrow.
I have chat with a nice person and respond quickly.But not solved the issue and agreed to direct the issue one of your technicians.
But not response yet and awaiting as I have a requested ride tomorrow
(My issue was I have added a driver with out change the vehicle but he couldnt view the assigned job)
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cairo, Cairo
The driver cancelled my ride and i cant...
They must stay away from using their services, they are not reliable and are scammers. I have been sending messages and I am not getting any help, or even a feed back
It was very bad and they are not professional. They did not pay my refund
The driver cancelled my ride and I can't book another ride. They need me to pay. Please refund me or get me a ride.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Belmont, Massachusetts
Que no me an pagado el viaje que ise
- Payment for a trip on the 23rd hasn't been received as of today, the 27th.
- They want payment frequency and whether they can keep taking trips.
Que no me an pagado el viaje que hise el 23 hoy estamos a 27 y no se cuando es que me pagaran nesecito saver cada que tiempo es que ustedes pagan los viajew quw uno ase para saver si puedo seguir asiendole viajes
Preferred solution: Mi pago
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cape Coral, Florida
Refund
The app not working I can get a ride my driver never showed up I dont want the refund in credit I want my money back to my original payment
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Frankfurt, Hesse
Driver didnt showed up and asked for cash money over whats app
- Driver didn't show up.
- I want a refund of 174 paid via the app.
- The driver asked for extra cash via WhatsApp; calls went unanswered.
No thanks
Driver didn't show up for the journey. I want a refund.
He asked for extra cash money over WhatsApp.
This is an illegal scam. I want my 174 back that I paid over the app.
I tried to call; nobody responds.
This is not okay.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cuyahoga Falls, Ohio
Put the wrong drop off address by mistake
Didn't help gave me a attitude and I need to change the address for the drop off location because I put the wrong address.
- Driver is nice
- Customer service is crap dont do their jobs
Preferred solution: Change my drop off location to 200 valleyview drive clearfield pa
User's recommendation: Dont use
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dakar, Dakar
Renseignement pour paiement
Bonjour,
J'ai un souci avec mon compte Payoneer et je n'arrive toujours pas à me faire payer par la société GetTransfer. J'ai demandé un transfert bancaire ou un Western Union, mais la communication est vraiment mauvaise.
Et le malheur est que je ne peux plus prendre de courses pour éviter les non-paiements.
À ce jour, j'ai plus de 900 dollars sur GetTransfer.
Merci.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fort Lauderdale, Florida
Impago de la plataforma
Ya le he escrito en varias ocasiones y no me responden ni le dan solución a 1879 dólares que me deben nunca me han pagado desde el 10 de marzo
Llevo mas de 30 días esperando que me paguen por mi trabajo y no lo hacen ni me dan una respuesta positiva me deben 671 dolar de verdad muy mala experiencia y es una pena
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have a complaint regarding this ride...
- Ride request 2313****: no action for two months.
- PLN 1584.59 deducted Feb 16 for Warsaw Central–Tychy; driver canceled; refund not issued; no reply to emails.
I have a complaint regarding this ride request number: 2313****. No action has been taken by your team for the last two months.
On February 16, we booked a taxi from Warsaw Central to Tychy. PLN 1584.59 was deducted from our bank account. After that, the taxi driver came to us. Because we had too much luggage, the taxi driver canceled our ride.
Our money was also deducted and he did not pick us up. After that, our money did not return to the bank account. We have mailed several times from this mail ID to alyana.elbo@***.com but there was no response from you.
Please let us know when our money will return to the bank account. The money was deducted from this bank account 50 1090 **** 0000 0001 6281 ****.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cape Town, Western Cape
About app
i have a gettransfer app but not working i gate a too much request i accept also and i offer lower than gettransfer offer
Travel Expert Talks
Travel Tips: Airbnb VS Traditional Renting
Is it safe to rent from local vacation rental owners? What are the pros and cons of Airbnb and VRBO? In this video, Mary Branum, a vacation rentals expert, and experienced homeowner, shares her insights as to how vacation rental owners can maintain good clientele, how consumers should plan a vacation, and how to protect yourself.
Mary Branum is a vacation rental expert, owner of Galveston Island and President of STROAG.
Amsterdam, New York
My driver didn’t show up
The lady hung up in my face I didnt get any help any answers and they took 42 off my card and I want my money back asap Im not sure why they are being so damn scammie
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Alexandria, Alexandria
My payment
- Outstanding balance is $582 for trips in December 2025 and January 2026.
- Please provide a clear, specific payment date per the agreement.
they didnt pay my payment abut transferes from 12/25 alot of driver and partner have the same issue they take moeny from custmer . didn’t send payment
Dear GetTransfer Team,
I am writing to follow up regarding my outstanding payments for the completed trips.
The total unpaid amount is $582, related to several trips that were successfully completed in December 2025 and January 2026. According to the payment terms, the payment should have already been processed.
I kindly request a clear and specific date for the payment of my outstanding balance. Please note that I cannot accept repeated responses mentioning technical issues or general assurances.
All trips were completed successfully, and the passengers were transported safely, so I expect the payment to be processed according to our agreement.
I look forward to receiving confirmation and a specific payment date as soon as possible.
Best regards,
Maged Adawy
WhatsApp: +201029****88
Colombo, Colombo District
Poor response
- Issue submitted about a week ago; response poor.
- Please check inbox and resend the reply.
- Rides cancelled due to this issue; reputations damaged.
Hello Team
I have submitted my issue somewhere around week ago.
But your response was not up to the standards which I never expected.
Please check your reply,Its asked to send again.
As a well established world wide company l think you should to have more care and support in future.
Please check my issue in your inbox and I have contacted one of your team member as well.(Ms. Ruth)
I have cancelled some rides due to this issue where we damaged our reputation on both sides.
Please check and advise me how to overcome my issue.
Thank you
Chandith-Driver from Sri Lanka
Companies Similar to GetTransfer
Intui Travel Transfer
Connecto Transfers
“I ordered my taxi on my phone and I realised later that you sent my conformation to my E-mail ,I was...“
hoppa
“Tried to amend a booking as website sends me the wrong dates Impossible so I had to cancel but still...“
Zonetransfers
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.