Jeremi D Mim

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Verified Reviewer

Ride not here

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I paid for a ride for my family of seven to be picked up and taken to the airport. I had already paid for the ride.

I asked for an English-speaking driver. When the ride did not show, I called the number provided for the driver. He answered when I called and said, 'No speak English,' then hung up on me.

This place is a joke. I highly recommend that you save yourself the time, money, and hassle and just order an Uber, like we had to.

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Loss:
$80
Cons:
  • Do not show up

Preferred solution: Full refund

User's recommendation: DO NOT USE!!!!

Anonymous
map-marker Sacramento, California

Ride problem

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I inadvertently scheduled an a.m. pick up time instead of p.m.

The app wouldnt allow me to change the pick up time. I paid extra for cancellation privilege and the app wouldnt let me cancel to rebook correct time.

Usability of their app sucks.

I do not recommend this company for this reason.

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Travel Tips: Airbnb VS Traditional Renting

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Is it safe to rent from local vacation rental owners? What are the pros and cons of Airbnb and VRBO? In this video, Mary Branum, a vacation rentals expert, and experienced homeowner, shares her insights as to how vacation rental owners can maintain good clientele, how consumers should plan a vacation, and how to protect yourself.

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Mary Branum
Mary Branum

Mary Branum is a vacation rental expert, owner of Galveston Island and President of STROAG.

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