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GetSpruce

GetSpruce

getspruce.com
What is your customer experience with GetSpruce?

GetSpruce Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

5.0 star rating based on 1 customer review. Consumers are mostly satisfied; reviewers value Diversity of Products or Services and Exchange, Refund and Cancellation Policy. Price level is low.

Key Takeaways for Future Customers

  • GetSpruce reviews note low price and strong refund and cancellation policy.
  • One reviewer praises scheduling, billing, preferences, and changes handled well.
  • Expect a small customer base reflected in limited review volume.

Negative Feedback / Risk Areas

  • Difficulty contacting live customer service and inability to speak to a real person.
  • Account access and texting issues tied to scheduling and billing concerns.
  • Customer complaints about prompt phone support for service changes.

Positive Feedback

Reviewer was pleased with handling of scheduling, billing, preferences, and the company’s refund and cancellation options.

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Charlotte J Kxf

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Verified Reviewer

Unable to speak to areal person

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - No texting or account number; Spruce used 6–7 times since 2022.
  • - Wants a live person to review tomorrow's service (Mar 14, 2023); call 210826****.

I do not have the texting . I do not have an account number even tho I have used Spruce for 6 0r 7 times

beginning in late 2022.

I need to TALK to someone to review my scheduled service for tomorrow, March 14,2023

My phone # 210826****

PLease phone me.

I have been pleased with the ability to handle scheduling, billing, preferences, and changes

with a live person. Please find some way to make me happy again!

View full review

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