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GetLuxor

GetLuxor

getluxor.co
What is your customer experience with GetLuxor?

GetLuxor Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • GetLuxor has 1.0 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Great online pictures, Price.
    Cons: Bad customer service, Getluxor.

  • Recent recommendations regarding this business are as follows: "Be careful", "Do ur job", "Don’t deal with them they awful customer service", "do not buy!", "vf".

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Media from reviews

GetLuxor - Dissatisfaction with the product
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Anonymous

Have not received my 2 orders. Supposedly the watch is being mailed. I hope so. The I pad ordered over 2 moths ago has not arrived. Please honor ur business and fulfill the orders. They have been pai

Get my orders to me. A watch supposedly being mailed.

And a I pad ordered over 2 months ago. 99 dollars. They have both been paid for quite a while. Please get my stuff to me.

Ken.

Simpson. 734 624 ****

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User's recommendation: Be careful

Anonymous

Receipt of items ordered

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KI ordered a watch more than 3 months ago and a screen a few weeks ago. I have not received either.

What the *** is the problem. I reported u to the bbb but I feel that did no good. If u ever want my business again u will fulfill my orders. U have my money.

Ken Simpson.

734 624 ****. Simpsonk58@***.com

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Shannon A Fhh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My order that was placed on June 10th

Updated by user Jul 27, 2025

It’s bad for business I’m so frustrated and annoyed and all I want is my refund

Original review Jul 23, 2025

I placed a order for 3 watches on June 10th and have not received them yet and I been emailing and calling and Im tired of it its really annoying and frustrating and bad customer service so I want a refund sent back to me

View full review
Loss:
$110
Pros:
  • Price
Cons:
  • Bad customer service

Preferred solution: Full refund

User's recommendation: Don’t deal with them they awful customer service

Anonymous

Need u to send my order. This has happened multiple times.

Where ud my latest order. I pad.

And my order from months ago. A watch. If I dont receive these soon I will report u to the bbb. I like ur products but ur not fulfilling on ur promise to send products.

I have ordered many things from u and now I feel u are just trying to scam people. Please make good on my orders or refund my money.

Ken Simpson call me. 734 624 ****

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Anonymous

Need u to send my order. This has happened multiple times.

I have had multiple orders with u and have not received at least two to three of them my last one of almost two months ago has not arrived. What is the problem I like ur products but cannot accept this relstionship I wil report u to the bbb if u cannot resolve these issues.

Ken Simpson. 734 624 ****

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User's recommendation: Do ur job

Anonymous
map-marker Irvine, California

Never Received my order, no communication or anyone answering inquiries

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This is the worst customer service i have ever witnessed, no response no refund no watch... they have stolen my money without hesitation.

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User's recommendation: do not buy!!!!!!

Sakina Tcb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Loja, Andalusia

Dissatisfaction with the product

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GetLuxor - Dissatisfaction with the product

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Preferred solution: part

User's recommendation: vf

Michael C Ozo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker West Memphis, Arkansas

To prevent anyone from experiencing the same

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Sales only, do not pay for priority shipping from this company they can not guarantee it, and customer service is zero, the worst online purchase experience I've ever had. Paid for a "Timepiece" on 6-28-23 with priority shipping today 7-12-23 no effort has been made to ship and ALL calls for a refund went unanswered had to dispute this transaction with my bank all I received was stress and inconvenience.

View full review
Loss:
$53
Pros:
  • Great online pictures
Cons:
  • Getluxor

Preferred solution: Full refund

User's recommendation: Buyers beware

khaqan k

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Since 20 days i did not received my 2 orders

your delivery service is totaly failed also your staff is very lazy to contact back since 20 days i did not received my order no 75093 &75111 where is my orders no news

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Preferred solution: Deliver product or service ordered

User's recommendation: never order to this company

Larry S Bek

Horrible customer service

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Purchased a watch from them. I really liked the watch but it stopped running.

Attempted to contact them, with no response. Closing in on the 30 day return policy, I packed it up and shipped it back, asking for replacement. Never heard a word from them. When you try to contact, it goes to a text message and then they refuse to respond when you have a complaint.

So Im out the $50 for watch & $11 shipping. DO NOT ORDER from this website.

View full review
Loss:
$60

Preferred solution: Full refund

User's recommendation: Don’t order from them!

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