Getaway
Getaway Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Getaway has a 2.5 star rating from 3 reviews and overall customer sentiment is mostly negative, citing high prices and poor support.
Key Takeaways for Future Customers
- Check recent Getaway reviews and confirm cancellation and refund policies before booking.
- Expect difficulty reaching customer service for billing or scheduling changes; confirm payment and subscription charges in advance.
Negative Feedback / Risk Areas
- Repeated Getaway customer complaints about unresponsive customer service and slow resolution of rescheduling requests.
- Issues with refunds and billing disputes and confusion over monthly charges.
Positive Feedback
Reservations are easy to make when answered by phone and website photos are accurate; one reviewer praised helpful staff who resolved a reschedule.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Getaway has a 2.5 star rating from 3 reviews and overall customer sentiment is mostly negative, citing high prices and poor support.
Key Takeaways for Future Customers
- Check recent Getaway reviews and confirm cancellation and refund policies before booking.
- Expect difficulty reaching customer service for billing or scheduling changes; confirm payment and subscription charges in advance.
Negative Feedback / Risk Areas
- Repeated Getaway customer complaints about unresponsive customer service and slow resolution of rescheduling requests.
- Issues with refunds and billing disputes and confusion over monthly charges.
Positive Feedback
Reservations are easy to make when answered by phone and website photos are accurate; one reviewer praised helpful staff who resolved a reschedule.
Philadelphia, Pennsylvania
Question
I want to get my discount, but there is no way to do it
I need to talk about it
Please reply me for my question
User's recommendation: Having a number someone can call
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need to reschedule the dates for my reservations
- - Messages sent since Feb 28; no resolution yet.
- - I followed instructions and provided new dates.
- - Please change the dates.
I have sent messages to Getaway House since Wednesday February 28th, regarding my reservations. I have followed instructions.
I have provided the new dates and yet I'm not getting a resolution to my request. Unforseen circumstances have caused us to have to reschedule our dates. What looked like a simple request is turning into unnecessary stress.
It's real simple, change the dates. Please and thank you.
- Pictures look great on the website
- Customer service is not great or good
User's recommendation: I don't have any advice, that's why I'm here. I would go with a company has a phone number to customer service
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lancaster, England
Complaint
- - Mold around baseboards; chair mold; stained toilet.
- - Remodeling sign; building repairs.
- - Fire alarm glued to ceiling; hall smelled marijuana.
Booked hotel at Quality Inn in Opelousas and most disgusting hotel ever should be shut down. There was sign said remodeling entire building needs to be tiers doen.
Around base boards so much black mold in plain sight the one chair had greenish looking mold growing on it toilet and tub stained really bad the fire alarm superglued to ceiling smell of mariuanna in hallway. We left went to concert more we thought decided could not stay in such filth so drove 2 hours home never went back to hotel.
I want my money reimbursed hotel said cannot send due to cancelation policy. I would not even let my dog stay there
- Answer phone quickly to make reservation
- Cannot get anyone on phone with complaint
Preferred solution: Full refund
User's recommendation: Quality Inn Opelousas disgusting
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerPayment issues
My card was blocked and couldn't process the payment of $21. Please give me a call back at 207/266-**** so i can make this payment. Thank you!
Houston, Texas
Cancelation
Helped me figure out how to reschedule stay at Getaway home. Very much appreciated knowledge and patience Highly recommend
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI would like to know wot I'm paying the 29 pounds...
I would like to know wot I'm paying the 29 pounds a month for wat don't wots for I would like to cancel plz
Travel Expert Talks
Travel Tips: Airbnb VS Traditional Renting
Is it safe to rent from local vacation rental owners? What are the pros and cons of Airbnb and VRBO? In this video, Mary Branum, a vacation rentals expert, and experienced homeowner, shares her insights as to how vacation rental owners can maintain good clientele, how consumers should plan a vacation, and how to protect yourself.
Mary Branum is a vacation rental expert, owner of Galveston Island and President of STROAG.
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.