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GetApp

GetApp

www.getapp.com
What is your customer experience with GetApp?

GetApp Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

GetApp has a 1.0 star rating from 2 reviews and consumers are mostly dissatisfied; recent GetApp reviews highlight billing and cancellation problems and complaints about high price levels.

Positive Feedback

Reviews include no clear positive experiences; users focus on unresolved subscription and service issues rather than benefits.

Negative Feedback / Risk Areas

  • Repeated unauthorized charges after attempted cancellations indicating billing failures.
  • Difficulty canceling subscriptions and lack of a visible cancel option.
  • Poor or unresponsive customer service and slow replies.
  • Multiple GetApp customer complaints about price level being high.

Key Takeaways for Future Customers

  • Confirm billing and monitor statements closely before subscribing.
  • Document cancellation attempts and consider contacting your card issuer if charges continue.
  • Expect limited support responsiveness and weigh alternatives before committing to a subscription.
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keith m Cnu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Lied about not taken money and kept trying even after i canceled

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AI Highlights
  • Promised 3-day no-charge window, but charges occurred.
  • Cancellation was hard; I canceled, emailed four times, and was charged $53, $7, and $2.

So I signed up for this subscription in this stupid merge app to maybe level up, but it didn't work said she wouldn't take money 3 days so I had time to cancel the subscription and I did. I emailed them four *** times but you guys feel countless times keep trying to take money off my car for fifty three dollars, then seven dollars, then there was 1 for 2 dollars inconveniently enough, you make it impossible to cancel the subscription without getting ahold of you guys and not something you cannot do.

I've reported you to my credit card company. So they're just counting all the times you're ripping me off, so keep going guys

User's recommendation: have the cancel option easily available

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keith m Cnu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Chocked

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AI Highlights
  • Customer tried to cancel subscription multiple times.
  • They emailed repeatedly with no response.
  • They claim charges still occur on credit card.

Well, I have beef with you guys. I've tried to cancel my subscription a few times emails you several times but but you keep stealing money from my credit card.

So what the f***'s going on there? No one's contacting me back.Nothing you're still stealing from me

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