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Get Smart Plate

Get Smart Plate Reviews

www.getsmartplate.com
What is your customer experience with Get Smart Plate?

Get Smart Plate Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Get Smart Plate has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; recent recommendation: "Stay away from this company!".

Positive Feedback

The SmartPlate concept tracks meals and was visible on Shark Tank, which a few Get Smart Plate reviews mention as the product idea behind the service.

Negative Feedback / Risk Areas

  • Recurring Get Smart Plate customer complaints describe aggressive monthly billing for a $30 subscription that continued despite cancellation attempts.
  • Customers report unresponsive customer service and disconnected contact channels, making refunds unlikely.
  • High price level and a website still selling product despite the company appearing closed raise concerns about subscriptions and fraud.

Key Takeaways for Future Customers

  • Treat company reviews as warning: consider avoiding purchases here.
  • Expect difficulty obtaining refunds and cancelling ongoing subscriptions or membership services.
  • Confirm auto-ship or billing terms before ordering and monitor statements closely.
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Company appears to be out of business but they will still take the subscription fee out of your bank account.

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AI Highlights
  • - SmartPlate was on Shark Tank.
  • - It launched without backing, charges $30/month, discount not applied, thousands charged, support unreachable.
Contains 1 confidential file for company representatives
Original review updated Mar 11, 2024

This company sells what is called a SmartPlate which was featured on Shark Tank and not backed. They launched anyway and sold their product on their own.

The plate is supposed to keep track of all of your meals. The kicker is that in order for the plate to work you have to pay a subscription fee of $30 per month. I called them to unsubscribe from the service because it was too expensive. They talked me into keeping the subscription, promising to give me a discounted price.

They, however, did NOT give me the discount. I let it go which was stupid on my part. They have taken THOUSANDS of dollars for this subscription. I tried to get in touch with them this past week and their customer service number is disconnected and their customer service email address is also not working my email was marked as not deliverable due to the address no longer exists.

This company appears to have just disappeared. In the website you can still order a SmartPlate!

Loss:
$6000
Cons:
  • No customer support for this product

Preferred solution: Refund for the last two years of subscription fees.

User's recommendation: Stay away from this company!

View full review

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