Blatant disregard for customer service ie., does not answer phone much less return any calls or answer any messages. Absolute failure to abide by rules and laws governing an FFL.

Get R Done Guns - Blatant disregard for customer service ie., does not answer phone much less return any calls or answer any messages. Absolute failure to abide by rules and laws governing an FFL.
Get R Done Guns - Blatant disregard for customer service ie., does not answer phone much less return any calls or answer any messages. Absolute failure to abide by rules and laws governing an FFL.
Get R Done Guns - Blatant disregard for customer service ie., does not answer phone much less return any calls or answer any messages. Absolute failure to abide by rules and laws governing an FFL.
Get R Done Guns - Blatant disregard for customer service ie., does not answer phone much less return any calls or answer any messages. Absolute failure to abide by rules and laws governing an FFL.
Purchased a hand gun from this vendor at a Gun Show in Las Vegas around June 2014. Paid for the pistol,tax,background check and transfer fee all in cash and have the receipt with all the pertinent information. Ran into a small discrepancy during the B/G Check with DMV. During the month or so it took me to straighten out matters w/ the DMV the company which was handling the transfer sent the gun back to Get R Done Guns. When I showed the transfering agent the documents complying and satisfying the reason for the background rejection another attempt was made to pass the background check. Having been successful this time a call was made to GRDG's, no answer left message. Thru the course of the next several days,weeks and months including the same gun show events where pistol was purchased and keeping in touch with Fallout Firearms (transfer agent, VERY HELPFUL during this whole ordeal) many calls by both of us have fallen on deaf ears to this day. I would also like to mention that the host of the gun show has also been trying (in vain I'm sorry to say} to get this matter settled on my behalf. A last and final note. It was brought to my attention that I was not the only one having this kind of trouble with this vendor. PULL HIS FFL !!!!! This is just a HOBBY for this delinquent !!!
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ID
#627606 Review #627606 is a subjective opinion of poster.
Location
Henderson, Nevada
Pros
  • First and our last encounter
Cons
  • Their customer service
Reason of review
Order processing issue
New Reviewer

Getgunsonlinedotcom are complete *** BEWARE!!!

These guys do business primarily on GunBroker. They are a dealer and don't even know the gun laws. I bought a muzzleloader form them and they refused to ship it to me saying it had to be shipped to an FFL because it had a serial number??? Cableas, Bass Pro, Gander Mtn. all sell exact same gun and ship to your residence, no FFL required. I confirmed with ATF that no FFL was required. Then these *** lied and said, "we thought it was an Encore." Oh really? You don't even know what gun your selling? Come on! I highly recommend you steer clear of these lying freakin idiots!!!!
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ID
#615032 Review #615032 is a subjective opinion of poster.
Location
Pooler, Georgia
Pros
  • Price
Cons
  • Ignornace
Reason of review
Poor customer service
Preferred solution
Tell the truth and apologize for your complete ignornace

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