Anonymous
map-marker Richmond, Virginia

Do you need one???

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Never received a call back. If you are having mental challenges under no circumstances use Cerebral they will leaving hanging you'll be on your own. If they don't recall calls guess what...

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User's recommendation: NEVER EVER

Melaine C

Charging my card for absolutely nothing. Stealing money from me

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Taking money for absolutely no services. Stealing my money.

I never signed up for anything. I have to close my account

View full review
Loss:
$265
Cons:
  • Everything thiefs

Preferred solution: Full refund

User's recommendation: Stay away. Fraudulent

Anonymous
map-marker Seattle, Washington

No copy no contact

Its ridiculous theres not even a human to answer the phone at this supposed medical site. I paid them so much money and they stopped renewing my Prescription for some thing I cannot go off-line without winning. They left me hanging and wont answer the phone and are not responding to my emails its a very disappointing.

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User's recommendation: Don’t do it

mark l Pdy
map-marker Spring, Texas

Need answer to questions

over charged. charged more than the subscription said.

highly disappointed

helped for two months and that was it and had them over 8 month

View full review
Loss:
$85

Preferred solution: Full refund

User's recommendation: Don't mess with that

Diamond C Fqh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dallas, Texas

Refund

Please inform me on another number or send another request to verify my Id in IDME.com

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Please

help verify my identity

View full review
Loss:
$50

Preferred solution: Price reduction

Elizabeth T Fea

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

You are chargeing me yet i dont use you

I canceled this same day ... I have not used your services yet you charged me !

This is terrible Sad . Please refund my card and cancel delete me out of you system

View full review
Loss:
$85

Preferred solution: Full refund

Christina M Ukc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refused Cancellation and Refund

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I asked to cancel my account because I couldn't afford it. They talked me into suspending.

When I got charged again I emailed same day to politely explain I couldn't afford the service and to please cancel my membership as I had first asked and refund. LITERALLY DAY OF. And they refused basically saying they couldn't do anything.

And this is a mental heath service. Geez...

View full review
Loss:
$85

Preferred solution: Full refund

User's recommendation: Don't subscribe

Diamond B Sqz
map-marker Goose Creek, South Carolina

Money took

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Very unhappy signed up and paid never got services or refund , definitely was the worst experience still waiting on response for my money being refunded

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Loss:
$75

Preferred solution: Full refund

User's recommendation: Don’t

Anonymous
map-marker Wailuku, Hawaii

You are chargeing me yet i dont use you

You charged me and I didn't even use your service.. I canceled same day.

Very disappointed.

You didn't not take my medical there for I canceled. Please refund my money

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Cheyenne P Vkn

Charged after cancel

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I emailed cancellation request and 3 weeks later I was billed and two days after that I received an email that my account was cancelled. Seems to me they waited to gouge me $259!

View full review
Loss:
$259

Preferred solution: Full refund

User's recommendation: Find somewhere else

Katie K Bmf

Long story

Didn't get any help. I didn't purchase or use this and have been charged for months.

Please help! I love what you are doing but someone hacked my info and it keeps coming out of my account.

I did not purchase. I would like my money back.

View full review
Loss:
$464

Preferred solution: Full refund

Katie K Bmf

Charges when I didn't sign up

I never signed up and keep getting charged. Never used your service either.

I support what you do but for not sign up.

I use a computer that multiple people do and I'm getting charged. Please help!

View full review
Loss:
$464

Preferred solution: Full refund

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