Get Cerebral
Get Cerebral Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Get Cerebral has 1.9 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Great therapist! I love that she is nonjudgmental.", "NEVER EVER", "Don’t do it", "Stay away. Fraudulent", "Don't mess with that".
Most users ask Get Cerebral for the refund as a solution to their issues.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Get Cerebral has 1.9 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Great therapist! I love that she is nonjudgmental.", "NEVER EVER", "Don’t do it", "Stay away. Fraudulent", "Don't mess with that".
Most users ask Get Cerebral for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Want to change time of appointment
Nothing bad happened. How i wound up being a pissed customer I have no idea.
Ruthann London is great.
I had to postpone my appointment today due to extenuating circumstances. Janice
Preferred solution: Nothing. Just wanted to send a message to them
User's recommendation: Great therapist! I love that she is nonjudgmental.
Richmond, Virginia
Do you need one???
Never received a call back. If you are having mental challenges under no circumstances use Cerebral they will leaving hanging you'll be on your own. If they don't recall calls guess what...
User's recommendation: NEVER EVER
Charging my card for absolutely nothing. Stealing money from me
Taking money for absolutely no services. Stealing my money.
I never signed up for anything. I have to close my account
- Everything thiefs
Preferred solution: Full refund
User's recommendation: Stay away. Fraudulent
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Seattle, Washington
No copy no contact
Its ridiculous theres not even a human to answer the phone at this supposed medical site. I paid them so much money and they stopped renewing my Prescription for some thing I cannot go off-line without winning. They left me hanging and wont answer the phone and are not responding to my emails its a very disappointing.
User's recommendation: Don’t do it
Spring, Texas
Need answer to questions
over charged. charged more than the subscription said.
highly disappointed
helped for two months and that was it and had them over 8 month
Preferred solution: Full refund
User's recommendation: Don't mess with that
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dallas, Texas
Refund
Please inform me on another number or send another request to verify my Id in IDME.com
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Please
help verify my identity
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYou are chargeing me yet i dont use you
I canceled this same day ... I have not used your services yet you charged me !
This is terrible 
. Please refund my card and cancel delete me out of you system
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefused Cancellation and Refund
I asked to cancel my account because I couldn't afford it. They talked me into suspending.
When I got charged again I emailed same day to politely explain I couldn't afford the service and to please cancel my membership as I had first asked and refund. LITERALLY DAY OF. And they refused basically saying they couldn't do anything.
And this is a mental heath service. Geez...
Preferred solution: Full refund
User's recommendation: Don't subscribe
Goose Creek, South Carolina
Money took
Very unhappy signed up and paid never got services or refund , definitely was the worst experience still waiting on response for my money being refunded
Preferred solution: Full refund
User's recommendation: Don’t
Wailuku, Hawaii
You are chargeing me yet i dont use you
You charged me and I didn't even use your service.. I canceled same day.
Very disappointed.
You didn't not take my medical there for I canceled. Please refund my money
Charged after cancel
I emailed cancellation request and 3 weeks later I was billed and two days after that I received an email that my account was cancelled. Seems to me they waited to gouge me $259!
Preferred solution: Full refund
User's recommendation: Find somewhere else
Long story
Didn't get any help. I didn't purchase or use this and have been charged for months.
Please help! I love what you are doing but someone hacked my info and it keeps coming out of my account.
I did not purchase. I would like my money back.
Preferred solution: Full refund
Charges when I didn't sign up
I never signed up and keep getting charged. Never used your service either.
I support what you do but for not sign up.
I use a computer that multiple people do and I'm getting charged. Please help!
Preferred solution: Full refund
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