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Verified Reviewer Junior Reviewer

Buy your tools from Rio Grande

1.7
I just filed a complaint against this company with the Better Business Bureau. They ripped me off on the shipping! I did not ask them permission to upgrade on the shipping. I purchased a new Foredom foot peddle that was 63 dollars and change. I wanted them to ship it UPS GROUND since I refuse to use FedEx - they are the worst shipping company on the planet. So I called today to check on my order to make SURE they shipped it UPS GROUND. She admitted it wasn't shipped yet and they gave me a tracking number that didn't work. The next thing I know, I received an email of the receipt NOT SHOWING THE BREAKDOWN OF ALL THE CHARGES!!!! They are hiding their mistake for not shipping it out sooner by "upgrading" on the shipping. I will dispute this charge on my credit card once it posts. Stay FAR away from this company and use Rio Grande. They are cheaper and a lot more honest! Gesswein in the Better Business Bureau was rated a B-!!! That's very telling. They show one complaint "unanswered". This is not a kosher company anymore. Stay away.
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#2001405

Xanax?

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#1706698 Review #1706698 is a subjective opinion of poster.
Pros
  • Can choose shipping carrier
  • 800 phone number to order by phone
Cons
  • Do not show the breakdown of all the costs
Reason of review
Pricing issue
Loss
$15
Preferred solution
Price reduction

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