This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Junior Reviewer

Buy your tools from Rio Grande

I just filed a complaint against this company with the Better Business Bureau. They ripped me off on the shipping! I did not ask them permission to upgrade on the shipping. I purchased a new Foredom foot peddle that was 63 dollars and change. I wanted them to ship it UPS GROUND since I refuse to use FedEx - they are the worst shipping company on the planet. So I called today to check on my order to make SURE they shipped it UPS GROUND. She admitted it wasn't shipped yet and they gave me a tracking number that didn't work. The next thing I know, I received an email of the receipt NOT SHOWING THE BREAKDOWN OF ALL THE CHARGES!!!! They are hiding their mistake for not shipping it out sooner by "upgrading" on the shipping. I will dispute this charge on my credit card once it posts. Stay FAR away from this company and use Rio Grande. They are cheaper and a lot more honest! Gesswein in the Better Business Bureau was rated a B-!!! That's very telling. They show one complaint "unanswered". This is not a kosher company anymore. Stay away.
View full review
1 comment
#2001405

Xanax?

ID
#1706698 Review #1706698 is a subjective opinion of poster.
Service
Gesswein Shipping Service
Pros
  • 800 phone number to order by phone
  • Can choose shipping carrier
Cons
  • Do not show the breakdown of all the costs
Reason of review
Pricing issue
Loss
$15
Preferred solution
Price reduction

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article