Gerald Kia of Matteson
Gerald Kia of Matteson Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 1 review; consumers are mostly dissatisfied and recent recommendations warn to be aware of customer service before you buy.
Positive Feedback
Purchase was completed for a new Sportage hybrid 2025 with extra warranties and ceramic coating, showing product availability for new vehicles.
Negative Feedback / Risk Areas
- Repeated complaints about customer service responsiveness and appointment scheduling.
- Concern about high price level and limited diversity of services.
- One customer review in Gerald Kia of Matteson reviews notes ongoing customer complaints about staff availability.
Key Takeaways for Future Customers
- Confirm staff availability before purchase and document promises.
- Compare prices and alternatives given reported service issues.
- Expect to research customer complaints and service responsiveness when evaluating dealer warranties.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 1 review; consumers are mostly dissatisfied and recent recommendations warn to be aware of customer service before you buy.
Positive Feedback
Purchase was completed for a new Sportage hybrid 2025 with extra warranties and ceramic coating, showing product availability for new vehicles.
Negative Feedback / Risk Areas
- Repeated complaints about customer service responsiveness and appointment scheduling.
- Concern about high price level and limited diversity of services.
- One customer review in Gerald Kia of Matteson reviews notes ongoing customer complaints about staff availability.
Key Takeaways for Future Customers
- Confirm staff availability before purchase and document promises.
- Compare prices and alternatives given reported service issues.
- Expect to research customer complaints and service responsiveness when evaluating dealer warranties.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I only had the car for a week can not respond to it being reliable or not but customer service stinks
- - Only one person schedules the ceramic coating appointment.
- - They are rarely in the office and do not return calls after six days.
Bought a new car Sportage hybrid 2025 with extra warranties to ceramic coat the car, but apparently only one person can set up appointments, and they are never in the office or can return a phone call. It has been 6 days and we call every day. It makes you think if you want to deal with that inconvenience and incompetence for the life of your car or is your money spent better somewhere else .
- Customer service
Preferred solution: Apology
User's recommendation: Be aware of customer service before you buy.
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