Georgias Own Credit Union Reviews
Georgias Own Credit Union Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Georgias Own Credit Union reviews show a 2.5 star rating from 4 customer reviews, with most consumers dissatisfied yet 100% saying they would likely recommend the credit union.
Key Takeaways for Future Customers
- Expect long wait times on the phone and limited 24 hour customer service availability.
- Monitor accounts frequently for freezes or unauthorized charges and follow up persistently.
- Long‑time members report satisfaction with membership benefits despite service issues.
Negative Feedback / Risk Areas
- Repeated customer complaints about slow responses, hung calls, and unhelpful staff when disputing charges.
- Account locks and lengthy dispute timelines for refunds and billing issues create frustration.
- Reports of debit card declines and unclear fraud investigation communication.
Positive Feedback
Some customers praise helpful representatives and decades‑long member relationships, indicating reliable core services for certain members.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Georgias Own Credit Union reviews show a 2.5 star rating from 4 customer reviews, with most consumers dissatisfied yet 100% saying they would likely recommend the credit union.
Key Takeaways for Future Customers
- Expect long wait times on the phone and limited 24 hour customer service availability.
- Monitor accounts frequently for freezes or unauthorized charges and follow up persistently.
- Long‑time members report satisfaction with membership benefits despite service issues.
Negative Feedback / Risk Areas
- Repeated customer complaints about slow responses, hung calls, and unhelpful staff when disputing charges.
- Account locks and lengthy dispute timelines for refunds and billing issues create frustration.
- Reports of debit card declines and unclear fraud investigation communication.
Positive Feedback
Some customers praise helpful representatives and decades‑long member relationships, indicating reliable core services for certain members.
Birmingham, Alabama
Someone has put in for me a new address and it wasn't me
- - It took about five calls before someone answered and a minute to get through.
- - I was completely satisfied with the answer and she was very helpful.
To answer the phone calls because It took me about 5 times of me calling before someone would answer and then it took a minute or so before someone answer.
Other than that I was completely satisfied with the answer she gave me.
She was very helpful.
User's recommendation: Keep trying to call someone will answer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo issues
No issues Georgia telco is a great credit union to do business with. I have been a member since I retired and was a member for 32 years
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDebit Card Dispute- Ticket 3940****
- - Card compromised; Ketopur charges Sept 6–7, 2023 on card ending 8281.
- - Dispute times stretched from 10 days to 60–90 days.
- - I am done with Georgias Own.
They work with a third party agency for fraud disputes and the company has up to 90 days to work with the frauder to clear cases. This is ridiculous.
However, the charges of $59.95, $119.95, $159.95, and $199.95 from a bogus company called Ketopur were actually charged on September 6 and 7th of 2023 from my debit card ending in 8281. I dont understand why it took so long for the charges to show up on my account. After seeing these charges and going to the local credit union in Savannah, I gave them the card and received another about 6 days later. I am very disappointed in the process to receive my funds back into my account.
I feel like I am being punished. It would be nice to get my funds back while the bank goes after the thief. I have been on the phone repeatedly with the dispute department. First, I was told it would take 10 business days.
Now, they say 60-90 days. This is frustrating and time consuming as I sit through all the telephone system questions, etc., before finally speaking to someone.
I have been with this bank for a long time and cant believe this is happening to me. At this point, I am done with Georgias Own.
- Friendliness of personnel in local bank
- Loan process good
- Dispute process too long
- Not detecting fraud fast enough
- No notification about fraudulent transactions
Preferred solution: Full refund
User's recommendation: Check your account frequently
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCalled me about fraud on my acct, frozen my acct..Didn't give a case # No one will talk to me now
- - Wire fraud call about my account; no case number.
- - I was hung up on after four calls and haven't spoken to anyone.
I got a call yesterday about someone trying to make a wire fraud from mr acct. They did not give me a case#.
Called back in the afternooon and whoever i spoke to someone he told me that the investigators were too busy for him to transfer me. and they were wrappng up for the day. call back. I called today and was hung up on.
I've tried 4 times. still haven't spoken to anyone
User's recommendation: don't bother....too busy to help you
My debit card is declining
My debit card keeps declining. I can't make any purchases why can't I get to my money?
Do you all have 24 hour customer service?
What is the problem? I am very upset right now
Preferred solution: Card to unlock
So messed up.
- - Contacting the bank takes forever and is unpleasant.
- - Employees seem unhappy, rude, and unhelpful.
- - There are many illegal junk fees.
Every time I have to contact those bank it takes forever and is extremely unpleasant. The employees clearly hate their jobs and they are very rude and unhelpful.
So many illegal junk fees. I will be starting an account somewhere else.
Lost a good customer. Do not play with my money.
User's recommendation: Find another bank.
Checking on my application
- - What is the status of my application?
- - Agent said an email would confirm qualification or account opening.
- - No email has been received.
I wanted to know the details of my application status I was told by one of your agents that I will find out through email on today whether not I qualify or if the account could be open in my name but I havent received anything from either or email that I put on that app present it to the agent so yes, Im trying to find out if my account is open if I even qualify for this account
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerChecking on my account
I really wish I would open my checking account back up so my money will go through please I don't know why I loved it it's from the government please unlock my account please
- 9850
Preferred solution: Full refund
User's recommendation: Please unlock my account
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Bellevue, Washington
Checking on my account yall locked my account
I deposited a check for 9850 my account got locked I don't know why I haven't got time to call yet I will tomorrow
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