Georgias Own Credit Union
Georgias Own Credit Union Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Georgias Own Credit Union has 1.1 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend Georgias Own Credit Union to a friend or colleague.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Check your account frequently", "don't bother.too busy to help you", "Find another bank.", "Please unlock my account".
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Debit Card Dispute- Ticket 3940****
I am writing to get the email/contact number for the president or corporate leader of the Georgias Own Credit Union in Atlanta. My debit card was compromised on December 6 and 7th of 2023.
However, the charges of $59.95, $119.95, $159.95, and $199.95 from a bogus company called Ketopur were actually charged on September 6 and 7th of 2023 from my debit card ending in 8281. I dont understand why it took so long for the charges to show up on my account. After seeing these charges and going to the local credit union in Savannah, I gave them the card and received another about 6 days later. I am very disappointed in the process to receive my funds back into my account.
I feel like I am being punished. It would be nice to get my funds back while the bank goes after the thief. I have been on the phone repeatedly with the dispute department. First, I was told it would take 10 business days.
Now, they say 60-90 days. This is frustrating and time consuming as I sit through all the telephone system questions, etc., before finally speaking to someone.
I have been with this bank for a long time and cant believe this is happening to me. At this point, I am done with Georgias Own.
- Friendliness of personnel in local bank
- Loan process good
- Phone system process too long to get to speak with someone
- Dispute process too long
- Not detecting fraud fast enough
Preferred solution: Full refund
User's recommendation: Check your account frequently
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Redmond, Washington
Called me about fraud on my acct, frozen my acct..Didn't give a case # No one will talk to me now
I got a call yesterday about someone trying to make a wire fraud from mr acct. They did not give me a case#.
Called back in the afternooon and whoever i spoke to someone he told me that the investigators were too busy for him to transfer me. and they were wrappng up for the day. call back. I called today and was hung up on.
I've tried 4 times. still haven't spoken to anyone
User's recommendation: don't bother....too busy to help you
My debit card is declining
My debit card keeps declining. I can't make any purchases why can't I get to my money?
Do you all have 24 hour customer service?
What is the problem? I am very upset right now
Preferred solution: Card to unlock
Dublin, Leinster
So messed up.
Every time I have to contact those bank it takes forever and is extremely unpleasant. The employees clearly hate their jobs and they are very rude and unhelpful.
So many illegal junk fees. I will be starting an account somewhere else.
Lost a good customer. Do not play with my money.
User's recommendation: Find another bank.
Checking on my application
I wanted to know the details of my application status I was told by one of your agents that I will find out through email on today whether not I qualify or if the account could be open in my name but I havent received anything from either or email that I put on that app present it to the agent so yes, Im trying to find out if my account is open if I even qualify for this account
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Checking on my account
I really wish I would open my checking account back up so my money will go through please I don't know why I loved it it's from the government please unlock my account please
- 9850
Preferred solution: Full refund
User's recommendation: Please unlock my account
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Bellevue, Washington
Checking on my account yall locked my account
I deposited a check for 9850 my account got locked I don't know why I haven't got time to call yet I will tomorrow
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