Georgia Power Marketplace
Georgia Power Marketplace Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
5.0 star rating based on 1 customer review; consumers are mostly satisfied, 100% positive distribution, reviewers value customer service and website, price level reported as medium.
Key Takeaways for Future Customers
- Check Georgia Power Marketplace reviews for service notes and website usability.
- Expect helpful customer service staff when you reach a live agent.
Negative Feedback / Risk Areas
- Customers report difficulty reaching a real person and delays before speaking to an agent.
- Frustration with site navigation when trying to obtain billing information.
Positive Feedback
Agents described as polite, professional and able to connect callers to the right department for billing issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
5.0 star rating based on 1 customer review; consumers are mostly satisfied, 100% positive distribution, reviewers value customer service and website, price level reported as medium.
Key Takeaways for Future Customers
- Check Georgia Power Marketplace reviews for service notes and website usability.
- Expect helpful customer service staff when you reach a live agent.
Negative Feedback / Risk Areas
- Customers report difficulty reaching a real person and delays before speaking to an agent.
- Frustration with site navigation when trying to obtain billing information.
Positive Feedback
Agents described as polite, professional and able to connect callers to the right department for billing issues.
Atlanta, Georgia
Georgia Power Marketplace - Review in Auctions and Marketplaces category from Atlanta, Georgia
- - I'm frustrated I couldn't get the information I needed because the site closed.
- - I need this information now to get assistance paying my bill.
I am still frustrated and was not able to get what I needed. It was probably my fault.
Im not a computer whiz and Im slow. The site closed before I could. Obtain the information I needed.
Soooo Im still frustrated! I need this information now so I can try to get assistance paying my bill.
User's recommendation: It took forever to finally get a number to a “ real” person to help me. The two people I spoke with were very polite, professional and helpful.
Talk to someone
He got me in contact with the right department and person I needed to talk to. I was having a problem with my bill and he forwarded my call. Very friendly.
User's recommendation: Need to have a way to get in touch with people instead of a recording.
Auctions and Marketplaces Expert Talks
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Nathan Grant, a Senior Credit Industry Analyst with Credit Card Insider. Nathan specializes in credit cards and online payments.
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