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Unable to reach anyone

1.0
I applied for benefits on the 10th of May supposedly the case worker called and my phone was disconnected and they sent the letter out but it didn't get to my mailing address until the 21st of May my appointment was on the 16th I am homeless I cannot contact anybody my case worker has not returned any of my phone calls I've contacted the customer service they sent an email I talked to your supervisor she sent an email and nothing we're going on week two and my benefits have been denied because I cannot get in contact with my caseworker this is absolutely ridiculous...
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ID
#4621984 Review #4621984 is a subjective opinion of poster.
Preferred solution
My benefits approved

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Complaints

1.0
The customer service Rep Ms. Brown was not in a good mood. She continued cutting me off while trying to explain my concerns. I asked was she having a good day because her voice tone was not at all professional

User's recommendation: To stay in a positive attitude.

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#4599175 Review #4599175 is a subjective opinion of poster.
Location
Atlanta, Georgia
Pros
  • Assistance you receive is a pro
Cons
  • Lack of communication and disrespect
Preferred solution
Answers to my questions and concerns

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