Mellaney L

Lost check

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Disappointed in service, very rude customer service and very disrespectful , was not helpful at all , when asked to explain the situation

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Loss:
$1400

Preferred solution: Full refund

Lyndsie Fcr

Information on my 2020 return

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Got the info I needed...

thanks for all your help.

Keep up the good work.

This should not require more characters to be able to close.

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Preferred solution: Full refund

User's recommendation: Be patient

Lyndsie Fcr
map-marker Atlanta, Georgia

Information on my 2020 return

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Got what I needed. Agent did what she could to help me... Will not be calling again.

Cannot think of anything else to say.

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Kevin T Lqt

Trying to make a payment but website is terrible!!

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No option to make payment need to speak to customer service. There is no option to make payment. Why is it hard to make a payment, I don't get it!

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Pros:
  • No pros
Cons:
  • Terrible website

Preferred solution: MAKE A PAYMENT

User's recommendation: No way

Jethro Hmj
map-marker Hephzibah, Georgia

2018 transcript

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No real information on how to retrieve documents or sending you to Dept of labor which has nothing to do with taxes. Np sympathy or empathy just straight forward.

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Tavius Iar

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Atlanta, Georgia

Haven't received surplus check yet.Haven't received.

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Talk to the automated system would like to talk to a live representative it was not delivered I think scamm

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User's recommendation: Have not received surplus check yet.

Anonymous
map-marker Canton, Georgia

I received 2 checks and do not know if it is a scam

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I was checking to see if I had been scammed and did not get the opportunity to talk to a human being.

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