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Georgia Department Of Revenue

Georgia Department Of Revenue Reviews

dor.georgia.gov
What is your customer experience with Georgia Department Of Revenue?

Georgia Department Of Revenue Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Georgia Department Of Revenue has 2.1 star rating based on 6 customer reviews; consumers are mostly dissatisfied with a 67% unfavorable and 17% positive split. Reviewers list No pros and cite a terrible website, high price level, and poor customer service.

Positive Feedback

Some users received the information they needed and praised individual agents for helpful responses in specific cases, reflecting mixed Georgia Department Of Revenue reviews.

Negative Feedback / Risk Areas

  • Recurring customer complaints about a nonfunctional website and difficulty making payments or accessing transcripts.
  • Frequent reports of rude or unhelpful customer service and no option to reach a live representative.
  • Concerns about mailed checks, potential scams, and unclear surplus/refund processes.

Key Takeaways for Future Customers

  • Expect slow or frustrating online interactions; prepare for website issues when handling billing or payments.
  • Be patient when contacting support and document interactions in case of refund or surplus check delays.
  • Verify mailed checks carefully and insist on escalation if you cannot reach a human representative.
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Show reviews that mention
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Mellaney L

Lost check

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Disappointed in service, very rude customer service and very disrespectful , was not helpful at all , when asked to explain the situation

Loss:
$1400

Preferred solution: Full refund

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Lyndsie Fcr

Information on my 2020 return

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Got the info I needed...

thanks for all your help.

Keep up the good work.

This should not require more characters to be able to close.

Preferred solution: Full refund

User's recommendation: Be patient

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Lyndsie Fcr

Information on my 2020 return

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Got what I needed. Agent did what she could to help me... Will not be calling again.

Cannot think of anything else to say.

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Kevin T Lqt

Trying to make a payment but website is terrible!!

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No option to make payment need to speak to customer service. There is no option to make payment. Why is it hard to make a payment, I don't get it!

Pros:
  • No pros
Cons:
  • Terrible website

Preferred solution: MAKE A PAYMENT

User's recommendation: No way

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Jethro Hmj

2018 transcript

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No real information on how to retrieve documents or sending you to Dept of labor which has nothing to do with taxes. Np sympathy or empathy just straight forward.

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Tavius Iar

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Haven't received surplus check yet.Haven't received.

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Talk to the automated system would like to talk to a live representative it was not delivered I think scamm

User's recommendation: Have not received surplus check yet.

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Anonymous
map-marker Canton, Georgia

I received 2 checks and do not know if it is a scam

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I was checking to see if I had been scammed and did not get the opportunity to talk to a human being.

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