Unclaimed
GEORGE IWANOW Reviews
5K
CLAIMED LOSSES
4
TOTAL REVIEWS
2.6K
PAGE VIEWS
Been the worst experience EVER
told them I wanted my mom to have a hearing test the girl held up a sheet of paper and told us that she needed speech retraining because her hearing aid was not good enuf .then they called a week later to schedule a hearing test that she was due I said that was what she was there for 2 weeks ago so we went again the audiologist said her ear had wax and infection so bad she didn't want to do the hearing test. took her to her doctor to look at ear he said to fire her audiologist. there was no wax . my mom is 97 and it is not easy to get her around and these people refuse to help her hear unless they can make her buy a new hearing aid.SHAME on these people !!!!!!!
ID
Location
Oak Park, Michigan
Reason of review
Poor customer service
George Iwanow Hearing Aid Center Review from Hyattsville, Maryland
I've never had a problem going to Iwanows Hearing Aid centers and I've been going there ever since I was 2-3 years old! I'm 51 now and just love the places I go to. I especially admire Russell there, he knows his job and is very compassionate. If I had any type of problem, he always helped me out. I will continue to go there as long as they're around. I am always looking and hoping they come out with a "strong" hearing aid since I am not fit for the in the ear kind due to the severity of my hearing loss and I'm always willing to try the next best thing! They never let me down and are pretty good at their services. I love it when they have specials on their batteries too since the ones in the store are ridiculously high! Thanks for your GREAT service!!!
ID
Location
Hyattsville, Maryland
Reason of review
Good customer service
Not to be trusted.
Iwanow Hearing Aid Center is the definition of "Bait and Switch". They draw you in with a low advertised price, hard sell you the most expensive hearing aids, then do not allow you to return them if they don't work out. Their employees never seem happy to be there and are always looking for better places to work. This speaks volumes to me! I took a tour of the office one day, courtesy of one of the hearing aid professionals, and in the back room is a large poster that read "Poverty Sucks". That tells me more about Iwanow Hearing Aid Center than I ever wanted to know. I would never recommend this business to anyone.
3 comments
ID
Location
Detroit, Michigan
Reason of review
Not as described/ advertised
Loss
$4998
New Reviewer
Holding Hearing Aid Hostage;
I purchased hearing aids for both my ears in 2008 to the cost of $4000.00 from George Iwanow Hearing Center, in Livonia, Michigana.I have a warranty for 5 years of repair and or replacement.Well shortly(3 months) after getting my aids. The right ear's aid cracked right in the middle,better yet *** appeared in it, so it was replaced without any fanfare.In July 2011 my left ear's aid had a big hole to develope right in the middle as the right ear' aid did.I couldn't wear it so I put it in it's case fro about 3 days until I could get it to the George Iwanow Center.When I got it there it had broken in half from where the hole was.Now they want me to get a notarized statement stating that it was broke.Well, they said it was the manufactures policy,when I called the manufacturer they said they had no such policy.Then George Iwano changed their tuen and said it was their policy.I explained that why should I write a letter and get it notarized, when I have a warranty and had done nothing to this aid except wear it.And that is was bad workmanship, that they should be concerned about this matter.I have filed with the BBB and my Atty. General's Office.I got the same reply from them through the BBB NOW I AM WAITING ON AN ANSWER FROM THE ATTY. GENERAL' OFFICE.aLL i WANTED WAS MY HEARING AID RETURNED TO ME SINCE i PAID FOR IT.i WILL NEVER GO TO THEM AGAIN.i AM TRYING TO LOCATE THE ACTUAL OWNER MR.GEORGE IWANOW; NOT HIS STORE MANAGER.IF ANYONE OUT THERE KNOW HOW I CAN LOCATE HIM PLEASE WRITE ME BACK.
7 comments
ID
Location
Southfield, Michigan
Companies Similar to GEORGE IWANOW
Fonner Hearing Aid Center
3 Reviews
“First of all I really want to say that the "Fonner Family Hearing Aid Center" is really an amazing and a...“
Miracle Ear
434 Reviews
“I was convinced to buy the most expensive model of hearing aids sold with false gimmicks. After 3 set up...“
Ampli Ear
46 Reviews
“I purchased a device directly from Ampli Ear. In the first 24 hours after changing the battery once the...“
Oticon
37 Reviews
“The Oticon more 1 pair I bought were not what I thought I was buying as I purchased a pair of Oticon...“
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
GEORGE IWANOW
I find this to be completely untrue, at least at the office I went to, everyone was very friendly and professional. They explained the difference between the lower level and top level and I chose the better hearing aid.
I was also given a 60 days to return them if I wasn't happy. I am still under my 60 days but I love the aids and would recommend them to anyone.
Good luck returning them! We are out $5,300.
We were not allowed to return the new hearing aides within the free 60-day trial period!
Shameful taking advantage of the elderly! Taking them to court and contacting Channel 4 Action News Consumer Complaint!
Completely untrue! The company has a 60-day 100% money back guarantee, which is in writing and does not have any hidden cost or exceptions.
I suddenly faced financial problems and had to return hearing aids that I loved.
I received a refund without any problems, my insurance was refunded as well the same day. In year I bought hearing aids again from the same company and I’m very happy with my aids and my doctor!