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Geologie

Geologie Reviews

geologie.com
What is your customer experience with Geologie?

Geologie Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Geologie has a 1.3 star rating from 6 customer reviews; consumers are mostly dissatisfied and the rating distribution is 100% unfavorable.

Key Takeaways for Future Customers

  • Many Geologie reviews report unexpected charges and refusal of refunds after cancellation.
  • Billing and subscription issues persist; customers seek refunds and dispute charges.
  • Customer service is largely email-only with slow or no responses.

Negative Feedback / Risk Areas

  • Unauthorized charges and difficulty canceling subscriptions.
  • No refunds or replacements for lost, stolen, or unwanted shipments.
  • Poor customer service response and no phone support.

Positive Feedback

Some reviewers say the product itself is good despite service and refund complaints.

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Media from reviews

Geologie - No consent
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Show reviews that mention
subscription order cancelled crooks thieves refund refunddid bank thieves account crooks order
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Joshua M Dbr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Crown Point, Indiana

Cancel subscription

I have tried to cancel my subscription under jmaunte@***.edu, but I can't access that email anymore. I have tried cancelling several times and was told it was cancelled, but I am still getting charged for it and would like to talk to someone on the phone.

Loss:
$222
Pros:
  • Good product
Cons:
  • Do not respond to emails or voicemails

Preferred solution: Full refund

View full review
Resolved
Betsy A Mhw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Austin, Texas

Resolved: Send refund did not order, cancelled...

send refund

did not order, cancelled subscription, debited bank anyway , NEVER RECEIVED PRODUCT!!! I DO NOT WANT YOUR PRODUCT

YOU DEBITED MY ACCOUNT AFTER I CANCELLED AND I STILL HAVE NOT RECEIVED THE PRODUCT I DID NOT WANT BUT PAID FOR CROOKS CROOKS THIEVES CROOKS CROOKS CROOKS CROOKS THIEVES THIEVES THIEVES THIEVES

Loss:
$62
Cons:
  • Inferior product

Preferred solution: Full refund

User's recommendation: AVOID THESE CROOKS WITH INFERIOR PRODUCT

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Marcelina Aaa

Random payment I did not make

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I was charged for a payment I did not sign up for and unfortunately have no proof of purchase cause I did not use a number

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Brandy T Ter

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dispute charge

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AI Highlights
  • - I was charged $150 for unwanted products.
  • - The skincare caused a severe rash.
  • - No refunds after shipment; no reply to contact.
Original review updated Mar 15, 2024

I got a $150 charge that I did not want and clarified I did not want any kind of subscription or anything. The skincare gave me a terrible rash.

Online it states they do not give refunds or cancelations after its left their warehouse. Well I don't want their products and you shouldn't have sent me anything from your warehouse without me wanting it. No refunds???. You shouldnt have have took my money in the 1st place so technically its not a refund, its fraud.

I cant get anyone to call me back or answer my emails so ive contacted my bank and the BBB. Now I'm not only out the initial 79 bucks I spent with them just to get a horrid burning rash, but now I'm out another 150 bucks!!!

Loss:
$210
Pros:
  • Only cons they are cons

Preferred solution: Full refund

User's recommendation: Don't deal with this company

View full review
Amor Kca

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They don't replace lost/stolen product

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AI Highlights
  • - Charged $200 after the trial.
  • - Two weeks with no product or tracking email.
  • - Tracking claimed USPS delivery, nothing arrived; refunds not issued.

This experience was just awful. I did the trial and was excited to try out the 3-month subscription.

However, they charged my credit card $200 and two weeks went by with no product or email tracking. I had to reach out via email (they don't have a phone number) and was sent tracking by customer service that said my package arrived by the USPS.

Nothing ever came so I asked if they would be sending out a new package and all they said was "we don't issue refunds." So essentially I am out $200 due to either it being delivered to the wrong house or stolen. Most businesses would trust the customer and send replacement products.D

Loss:
$200
View full review
Linda B Xko

No consent

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AI Highlights
  • - Charged $159 for a subscription I did not subscribe to.
  • - There is no live support; only email contact is available.
Geologie - No consent

I was charged $159 for a subscription that I did not subscribe to you and now there is no way to get a hold of customer service except for email. You cannot speak to a live person to get this resolved at all.

Loss:
$160
Pros:
  • Nonr
Cons:
  • All

Preferred solution: Full refund

View full review
Linda H Gfh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wrongfully charged

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I never subscribed to this company but yet was charged 159.70 and then when contacting them was refused a refund.!!!

User's recommendation: Watch out for these scammers!

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1 comment
Lola A Bqe

Literally going through the same damn thing

Saleh Aaf

Missing 2 items from shipment arrival yesterday in San Jose California Order # 850599

I bought online at Geologie 2 Duo (4 items) and only received 1 Duo (2 items). I sent several emails but nobody reply to my emails. Could you please help?

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Norberto Ors

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Company seems not to care about the customer

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My package that I ordered has not showed up and the company has not responded to my concern or my order number.

User's recommendation: Be careful this company doesn't respond as they should when you have a issue.

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