Brandy T Ter

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Verified Reviewer

Dispute charge

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Original review Mar 15, 2024

I got a $150 charge that I did not want and clarified I did not want any kind of subscription or anything. The skincare gave me a terrible rash.

Online it states they do not give refunds or cancelations after its left their warehouse. Well I don't want their products and you shouldn't have sent me anything from your warehouse without me wanting it. No refunds???. You shouldnt have have took my money in the 1st place so technically its not a refund, its fraud.

I cant get anyone to call me back or answer my emails so ive contacted my bank and the BBB. Now I'm not only out the initial 79 bucks I spent with them just to get a horrid burning rash, but now I'm out another 150 bucks!!!

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Loss:
$210
Pros:
  • Only cons they are cons

Preferred solution: Full refund

User's recommendation: Don't deal with this company

Amor Kca

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Verified Reviewer
| map-marker Bartlett, Illinois

They don't replace lost/stolen product

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This experience was just awful. I did the trial and was excited to try out the 3-month subscription.

However, they charged my credit card $200 and two weeks went by with no product or email tracking. I had to reach out via email (they don't have a phone number) and was sent tracking by customer service that said my package arrived by the USPS.

Nothing ever came so I asked if they would be sending out a new package and all they said was "we don't issue refunds." So essentially I am out $200 due to either it being delivered to the wrong house or stolen. Most businesses would trust the customer and send replacement products.D

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Loss:
$200
Linda B Xko

No consent

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Geologie - No consent

I was charged $159 for a subscription that I did not subscribe to you and now there is no way to get a hold of customer service except for email. You cannot speak to a live person to get this resolved at all.

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Loss:
$160
Pros:
  • Nonr
Cons:
  • All

Preferred solution: Full refund

Linda H Gfh

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Verified Reviewer
| map-marker Worth, Illinois

Wrongfully charged

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I never subscribed to this company but yet was charged 159.70 and then when contacting them was refused a refund.!!!

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User's recommendation: Watch out for these scammers!

1 comment
Lola A Bqe

Literally going through the same damn thing

Saleh Aaf
map-marker San Jose, California

Missing 2 items from shipment arrival yesterday in San Jose California Order # 850599

I bought online at Geologie 2 Duo (4 items) and only received 1 Duo (2 items). I sent several emails but nobody reply to my emails. Could you please help?

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Norberto Ors

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Verified Reviewer
| map-marker Dayton, Ohio

Company seems not to care about the customer

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My package that I ordered has not showed up and the company has not responded to my concern or my order number.

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User's recommendation: Be careful this company doesn't respond as they should when you have a issue.

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