Geocaching
Geocaching Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.6 star rating based on 5 reviews; sentiment is mostly negative with users calling the app frustrating despite being adventurous and fun for some.
Key Takeaways for Future Customers
- Check recent Geocaching reviews before paying for premium membership.
- Expect limited phone customer service; plan to email for support.
- Consider the likelihood of missing or unmaintained caches when evaluating subscriptions.
Negative Feedback / Risk Areas
- Frequent complaints about customer service and lack of phone support.
- Reports of missing or stolen caches and many DNF experiences.
- Billing and upgrade problems when trying to pay or change membership.
Positive Feedback
Users find Geocaching enjoyable, adventurous, and occupying for outdoor activities when caches are maintained.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.6 star rating based on 5 reviews; sentiment is mostly negative with users calling the app frustrating despite being adventurous and fun for some.
Key Takeaways for Future Customers
- Check recent Geocaching reviews before paying for premium membership.
- Expect limited phone customer service; plan to email for support.
- Consider the likelihood of missing or unmaintained caches when evaluating subscriptions.
Negative Feedback / Risk Areas
- Frequent complaints about customer service and lack of phone support.
- Reports of missing or stolen caches and many DNF experiences.
- Billing and upgrade problems when trying to pay or change membership.
Positive Feedback
Users find Geocaching enjoyable, adventurous, and occupying for outdoor activities when caches are maintained.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Pissed pretty well sums it up.
to be able to talk by phone would be a big help.
I'm very dissatisfied with the service which was great for years.
User's recommendation: Be very careful to sign up because the customer service is no help.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lefroy, Ontario
Looking for stuff you never find
- - We enjoy geocaching on hikes, but caches aren't maintained, stolen, or misplaced.
- - Paying for premium isn't worth it when caches are missing.
Me and my girlfriend find a good time and going geocaching on our hikes but lately I'm find that will out looking there's nothing to be found because either they're not maintained stolen or misplaced by people not putting them back in the right spot it gets annoying paying for a service to go out and have a good day just to be upset I don't find this app very worth having anymore especially not paying for premium!
- Fun
- Occupying
- Adventurous
- Annoying
- Frustrating
Preferred solution: A refund for a few months or to have a package sent to me to make up for the inconvenience and nothing to do with micros !
User's recommendation: Do not pay for the premium
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLooking for stuff that never there or missing
- - We enjoy hiking and geocaching, but caches are stolen or poorly maintained, or misplaced by other Finders; this weekend we had four DNFs.
Me and my girlfriend find a good time in going out on a hike and doing geocaches but lately I find that there's less and less to be found because they're either stolen not taken care of or have been misplaced by other Finders, this weekend alone we came across four DNF's not happy with the service that being provided!
User's recommendation: Don't pay for the premium!
Sacramento, California
Trying to up grade
Haven't been able to up grade and want to see different geocaches!!!@@@@@!!! but Noone will take my credit card!
User's recommendation: Try to get a phone number to b able to talk to a real person
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerA question
I tried to call them this number does Not work anymore yeah its the customer support but it just tells me to send them an email
Cancellation
After going through their menu, learned They no longer handle customer service issues over the phone.
Preferred solution: Full refund
User's recommendation: Don’t call, email instead
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