Genuine Replacement Parts
Genuine Replacement Parts Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Genuine Replacement Parts has 2.4 star rating based on 1 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Prices are decent.
Cons: Sends wrong part and you pay to send it back.Recent recommendations regarding this business are as follows: "Don't buy from them.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Genuine Replacement Parts has 2.4 star rating based on 1 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Prices are decent.
Cons: Sends wrong part and you pay to send it back.Recent recommendations regarding this business are as follows: "Don't buy from them.".
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Notorious for never paying for return postage for sending wrong part
I have a PO that confirms what I ordered and yet they sent me another part. I have a packing label to confirm the wrong part they sent.
On top of that, they packed it poorly. They refused to pay for shipping it back and claiming I ordered that part when evidence shows otherwise and they know it. I come to find out they never will own up to screwing up and apparently they must have a sad little shipping dept to make that many mistakes. Yes, their prices are pretty good for applicance parts, but god forbid, if they send you the wrong part.
Given how often they do it, you will end up paying to have it returned. It cost me 26 dollars to return the part. I had to make a claim to PayPal and they refunded the entire amount i put couldn't cover my return shipping. I"m out 26 dollars which is the cost to send something back to these bozos who were the ones who screwed up in the first place.
Never again! .
- Prices are decent
- Sends wrong part and you pay to send it back
Preferred solution: refund of my shipping costs which I no won't happen. Or will they admit fault.
User's recommendation: Don't buy from them.
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