Ridiculous shedding of sweater

I purchased a mock turtleneck light brown yak hair sweater from Gentle Herd and washed it for the first time (gentle cycle, cold water) yesterday. The amount of fuzz that came off of the sweater is truly unbelievable, coating my washing machine and coming close to...
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ID
#4319629 Review #4319629 is a subjective opinion of poster.
Location
Burlingame, California

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Resolved: My purchase

Update by user Jan 26, 2023

Company fixed the issue and I have been provided with product or service ordered. I sent a photo of my bank payment and they finally agreed, that my purchase was completed. It took almost one must to get my order.

Original review posted by user Dec 27, 2022
Hi! I bought online yesterday, 12/26, cardigan. My visa card was charged $134.90. But, instead of receiving confirmation email, I received email which says, that I left something in my bag. By the way, I received confirmation of my purchase right after I completed the transaction. I did not print it, because I was sure, I will get it in my email. Then I checked bank account, my card was charged. Thank you, Tamara Pilosov.

User's recommendation: always print confirmation!!!

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Resolved
ID
#4249949 Review #4249949 is a subjective opinion of poster.
Pros
  • Good quality products
Cons
  • No phone number to discuss your problems
Preferred solution
Deliver product or service ordered

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