
Gentle Herd
Gentle Herd Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Gentle Herd has 1.5 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Good quality products, Sweatshirt i received was nice quality.
Cons: No phone number to discuss your problems, Owed refund for shirt not available.Recent recommendations regarding this business are as follows: "Never ordered from this company", "Sweatshirt was nice….business practice poor….no response after 2 emails requesting refund for sweatshirt not available", "The pair I received in correct size are great.", "do not buy this sweater", "always print confirmation!".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Gentle Herd has 1.5 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Good quality products, Sweatshirt i received was nice quality.
Cons: No phone number to discuss your problems, Owed refund for shirt not available.Recent recommendations regarding this business are as follows: "Never ordered from this company", "Sweatshirt was nice….business practice poor….no response after 2 emails requesting refund for sweatshirt not available", "The pair I received in correct size are great.", "do not buy this sweater", "always print confirmation!".
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Location. The price level of this organization is high according to consumer reviews.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I ordered a coat I. March 2024 an never received it I was in contact with them then I was blocked unable to send any more messages I lost my money
My message to try to solve this problem is unanswered this is terrible I want a refund no was I'm going to receive this item now
User's recommendation: Never ordered from this company
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerHaven’t received my purchase
I placed an order 30 July 2023. I have had no further emails about my purchase. Attempts to track items are in vain.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund has not been received
I ordered two sweatshirts. ( order# 464039 ) I was advised by email that the purple was no longer available and that my money would be refunded.
The amount of $143.31 was deducted from my account on June 20, 2023. . I have yet to receive a credit to my account for the purple sweatshirt.
The blue sweatshirt arrived today and I am pleasantly surprised with the quality. The fabric is very soft and I am looking forward to wearing it.
I await your response.
Cathy Nerad
- Sweatshirt i received was nice quality
- Owed refund for shirt not available
Preferred solution: Price reduction
User's recommendation: Sweatshirt was nice…..business practice poor….no response after 2 emails requesting refund for sweatshirt not available
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Haven't received my order yet
Hi I ordered some clothes over 2 weeks ago and I still haven't received them. when should I expect them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: My purchase
Company fixed the issue and I have been provided with product or service ordered. I sent a photo of my bank payment and they finally agreed, that my purchase was completed. It took almost one must to get my order.
Hi!
I bought online yesterday, 12/26, cardigan. My visa card was charged $134.90.
But, instead of receiving confirmation email, I received email which says, that I left something in my bag. By the way, I received confirmation of my purchase right after I completed the transaction.
I did not print it, because I was sure, I will get it in my email. Then I checked bank account, my card was charged.
Thank you,
Tamara Pilosov.
- Good quality products
- No phone number to discuss your problems
Preferred solution: Deliver product or service ordered
User's recommendation: always print confirmation!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturn
You sent me the wrong size pant and package arrived outside of return window. Pants do not fit.
No one will respond to me. Gray pair large fine black pair small. NOT fine. I tried to order correct size on 28 December and I was charged and then refunded as you no longer had large in black.
Please exchange for different color in large. I currently have a gray.
Preferred solution: The right size.
User's recommendation: The pair I received in correct size are great.
Ridiculous shedding of sweater
I purchased a mock turtleneck light brown yak hair sweater from Gentle Herd and washed it for the first time (gentle cycle, cold water) yesterday. The amount of fuzz that came off of the sweater is truly unbelievable, coating my washing machine and coming close to wrecking two fleece jackets that were in with it.
Spinning on delicate served to remove only SOME of the fuzz, and I had to spend 45 minutes manually de-pilling the two fleece jackets as well as the sweater itself.
This sweater is only a good buy if it never has to be washed!!! I am going to have to give it away so that I never wash it again.
User's recommendation: do not buy this sweater
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