
Gentek Building Products
Gentek Building Products Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Gentek Building Products has 2.8 star rating based on 4 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "dont use their products there is no customer service", "Do not do business with this company".
Review authors value the most Turnaround Time and Reliability. Consumers are not pleased with Customer service and Website. The price level of this organization is low according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Gentek Building Products has 2.8 star rating based on 4 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "dont use their products there is no customer service", "Do not do business with this company".
Review authors value the most Turnaround Time and Reliability. Consumers are not pleased with Customer service and Website. The price level of this organization is low according to consumer reviews.
Media from reviews


No response for warranty
double hung windows wont lock, they blame install but no ideas to fix. The builder has built a house for us before this one using gentek wibdows with no problems. Gentek wont answer his calls
User's recommendation: dont use their products there is no customer service

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Really angry
We bought a townhouse with my daughter 2 1/2 years ago. A salesman came and sold our daughter a water filtration system for $7000.
We later found out that the unit only cost $1300. Recently, we discovered that it's not a filtration system at all, but a water softener, and it was hooked up to the sprinkler system not the main waterline. Additionally, it was installed by the garage door, not deep in the garage. We called to speak with someone and the woman who answered the phone was very rude.
We asked for sales or the sales manager. She directed us to the service manager's voicemail, so we hung up and called back. When we called again, she said, 'Oh, you didn't leave a message,' with an attitude. Then, we spoke to another person who also gave us an attitude.
This man was unprofessional and extremely rude. He told us to get our facts straight and asked where we got our information. He implied that we didn't know what we were talking about and hung up on us. I cannot believe the unprofessionalism of this company.
They took advantage of a young girl living on her own for the first time, which is mortifying.
We, her parents, don't live in the townhouse with her. This company is disgusting.
- Unethical practices
- Price gouging
- Unprofessional
Preferred solution: Full refund
User's recommendation: Do not do business with this company
Good Water
Thank you for my new water purification system. I can see, taste, and smell the difference within a matter of hours.
Thank you Logan, Shane and Charlie for your professionalism.
I appreciate having a top quality company to work with. More importantly, I know I have a healthier drinking, cooking, showering, and laundry water supply coming into my home.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Questions about siding flaking off for warranty
Would like to have someone contact me about issues Im have with my siding. Paint is chipping off and the steel is showing dont want it to start rusting. Contacted the company twice through email and no response.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBroken slides
My issue is that after 1 day I get a response that since the windows are old then I should contact a company for parts. They did provide a line to that company.
I responded twice to the email they sent to get clarification but never received a response. Poor customer service
Preferred solution: A response.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Discontinued product?
I have Revere 12" board & batten on my home. I am remodeling and would like to match the siding.
I heard that Revere is no longer producing siding, it is discontinued, or that they have been bought by Alside or Gentek.
What is the real story?
When did this happen? Is there anyone I can call about this?
Complaint of GENTEK failure to follow through with BBB request.
Complaint #1311**** was to have work done by end of year. It was not done and I have heard nothing form them.
Preferred solution: Repair according to warranty on product
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Then you only lost $7000. Crook.