Genomelink Reviews
Genomelink Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Genomelink has a 2.2 star rating from 4 reviews, with 75% unfavorable feedback. Consumers report dissatisfaction with price level and customer service while some note useful ancestry reports.
Key Takeaways for Future Customers
- Read Genomelink reviews before subscribing; some find genealogy info helpful.
- Expect possible subscription or membership billing issues.
- Account access and email/password change problems reported.
Negative Feedback / Risk Areas
- Frequent customer complaints about billing and refunds and lack of response from customer service.
- Reports of purchases with no delivered product and claims of false advertising.
Positive Feedback
Some customers praise the ancestry information and say Genomelink resolved order mistakes quickly.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Genomelink has a 2.2 star rating from 4 reviews, with 75% unfavorable feedback. Consumers report dissatisfaction with price level and customer service while some note useful ancestry reports.
Key Takeaways for Future Customers
- Read Genomelink reviews before subscribing; some find genealogy info helpful.
- Expect possible subscription or membership billing issues.
- Account access and email/password change problems reported.
Negative Feedback / Risk Areas
- Frequent customer complaints about billing and refunds and lack of response from customer service.
- Reports of purchases with no delivered product and claims of false advertising.
Positive Feedback
Some customers praise the ancestry information and say Genomelink resolved order mistakes quickly.
Aurora, Colorado
Cannot Login into my account
Company wants me to Download DNA, already did several years back.The Company is Great 5 Stars.Not Pissed, just Upset!Ask for better Contact!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Nacogdoches, Texas
Problems I ordered too much
After I realized I had made a mistake, they took care of it right away. They provide good information on your genealogy.
- Good information
- Cost
Preferred solution: I am happy at the outcome
User's recommendation: They will take care of you.
Change email address
- - Alicia Bonilla wants to change her blocked old email.
- - The old email is aliciab79815@***.laalliance.org and the new one is aaliciabonillaa@***.com.
- - Please contact her soon.
Hello my name is Alicia Bonilla,
I want to change my email address I stop using aliciab79815@***.laalliance.org because my school block the email address and my new email address that I will be using is aaliciabonillaa@***.com, Please contact as soon as possible. Will genomelink ask for ID and email address consent?
- Be able to see my ancestry report
- Not able to change password
Preferred solution: Hello my name is Alicia Bonilla, I want to change my email address I stop using aliciab79815@***.laalliance.org and my new email address will be aaliciabonillaa@***.com Please contact as soon as possible.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCharges
I have been emailing them all morning . No one gets back to me .
Very frustrating. Like I said I have been emailing all morning.
I made a mistake and I need my money back on card . Now 29.99 $
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Rajarhat, West Bengal
I didn’t have the plan for 10 mins
- - I paid $14.99 to upgrade, but it added no options beyond the free trial.
- - I canceled the subscription two weeks ago and have not been refunded.
I had paid 14.99 to upgrade which didnt even give me anymore options then the free trial so I canceled my subscription almost over two weeks ago and have yet to be refunded my money for something I didnt even use or have a change from the things I was able to do with the free trial. Its ridiculous and a rip off they need *** down
- See the same thing you see every where else
- False advertising do not get anything at all what you paid for
Preferred solution: Full refund
User's recommendation: Highly unlikely
I have a question that was sent to you.
How come Genolinks only allows Ancestry DNA and 23 and Me accounts to purchase the Farmers/Hunter Gatherer report and not the My Heratige DNA account ?
Preferred solution: The Farmer and Hunter/Gatherer report that's only limited to Ancestry DNA and 23 and Me accounts. How come the My Heratige accounts can't purchase it?
Purchase
Nothing no response. Buy stuff get nothing can't contact them.
No phone listed.
All attempts to contact fail. Feel ripped off
User's recommendation: Go elsewhere
Phoenix, Arizona
Results question
You sent me a DNA test, but I never completed and sent back because I think there was some fees or something I didn't want to pay. I noticed you seem to have my DNA results. How is that?
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