Stephen M P

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Nacogdoches, Texas

Problems I ordered too much

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After I realized I had made a mistake, they took care of it right away. They provide good information on your genealogy.

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Loss:
$35
Pros:
  • Good information
Cons:
  • Cost

Preferred solution: I am happy at the outcome

User's recommendation: They will take care of you.

Bonilla A

Change email address

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Hello my name is Alicia Bonilla,

I want to change my email address I stop using aliciab79815@***.laalliance.org because my school block the email address and my new email address that I will be using is aaliciabonillaa@***.com, Please contact as soon as possible. Will genomelink ask for ID and email address consent?

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Pros:
  • Be able to see my ancestry report
Cons:
  • Not able to change password

Preferred solution: Hello my name is Alicia Bonilla, I want to change my email address I stop using aliciab79815@students.laalliance.org and my new email address will be aaliciabonillaa@gmail.com Please contact as soon as possible.

Lorraine H Egt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Jose, California

Charges

I have been emailing them all morning . No one gets back to me .

Very frustrating. Like I said I have been emailing all morning.

I made a mistake and I need my money back on card . Now 29.99 $

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Bailey H Nko

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Rajarhat, West Bengal

I didn’t have the plan for 10 mins

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I had paid 14.99 to upgrade which didnt even give me anymore options then the free trial so I canceled my subscription almost over two weeks ago and have yet to be refunded my money for something I didnt even use or have a change from the things I was able to do with the free trial. Its ridiculous and a rip off they need *** down

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Loss:
$15
Pros:
  • See the same thing you see every where else
Cons:
  • False advertising do not get anything at all what you paid for

Preferred solution: Full refund

User's recommendation: Highly unlikely

Darren F Frb

I have a question that was sent to you.

How come Genolinks only allows Ancestry DNA and 23 and Me accounts to purchase the Farmers/Hunter Gatherer report and not the My Heratige DNA account ?

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Preferred solution: The Farmer and Hunter/Gatherer report that's only limited to Ancestry DNA and 23 and Me accounts. How come the My Heratige accounts can't purchase it?

Zael Wjx
map-marker New Milford, Connecticut

Purchase

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Nothing no response. Buy stuff get nothing can't contact them.

No phone listed.

All attempts to contact fail. Feel ripped off

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User's recommendation: Go elsewhere

Anonymous
map-marker Phoenix, Arizona

Results question

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You sent me a DNA test, but I never completed and sent back because I think there was some fees or something I didn't want to pay. I noticed you seem to have my DNA results. How is that?

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