Geno Palate
Geno Palate Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Geno Palate has a 1.3 star rating from 4 reviews and 25% would recommend. Recent Geno Palate reviews warn "Beware" and "Do not recommend"; consumers report poor customer service, limited product diversity, and high price.
Key Takeaways for Future Customers
- Expect slow or no response on customer service and support for 23andMe profile downloads.
- Watch billing, refunds, and subscription or auto-ship charges carefully.
- Gift delivery and membership handling have reported failures.
Negative Feedback / Risk Areas
- Unresolved double charges and pending billing
- No replies to refund or cancellation requests
- Gift not delivered and inability to access results
Positive Feedback
A minority of reviewers indicated they would recommend the service despite issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Geno Palate has a 1.3 star rating from 4 reviews and 25% would recommend. Recent Geno Palate reviews warn "Beware" and "Do not recommend"; consumers report poor customer service, limited product diversity, and high price.
Key Takeaways for Future Customers
- Expect slow or no response on customer service and support for 23andMe profile downloads.
- Watch billing, refunds, and subscription or auto-ship charges carefully.
- Gift delivery and membership handling have reported failures.
Negative Feedback / Risk Areas
- Unresolved double charges and pending billing
- No replies to refund or cancellation requests
- Gift not delivered and inability to access results
Positive Feedback
A minority of reviewers indicated they would recommend the service despite issues.
Turn one complaint into a collective action
Seattle, Washington
They have not delivered the gift of GenoPalate that I purchased clear back in November
No experience because they have yet to respond to any of my several contacts
Gift has not been received, and the recipient is getting emails about updating payment when it's already paid for by me!
Preferred solution: Deliver product or service ordered
User's recommendation: Beware
Double charge
I was charged for my 3 month supply Dec 2022
I now see pending on my account another $59 charge today, Jan 19 2023
I would like this charge removed/ reversed ASAP!
Thank you
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerCancel
I want to cancel and get a refund. I contacted this company prior to the 30 days, and NO ONE HAS RESPONDED TO ME!!!
I want my money back.
Preferred solution: Full refund
User's recommendation: Definitely do not recommend
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed help downloading my profile from 23andme
I can't get ahold of anybody to help with me downloading my profile. So I can't get my results. I paid for this service and no body will call me back
- Nobody will reply
Preferred solution: Full refund
User's recommendation: Don't get it
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