Submit ›
or
1.9 Based on 116 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Comfort 5
    • Originals are wonderful 2
    • Style 2
  • Customers don't like
    • No customer service 9
    • Zipper poor quality 6
    • Zipper splits 6
Advanced
search
loading...
More Less

AFTER NUMEROUS PHONE CALLS AND E-MAILS, IT STILL HAS NOT BEEN SOLVED. AT THIS POINT, I DON'T EVEN WANT TO WASTE MORE TIME WITH THESE SCAM ARTISTS. IN RESPONSE TO SENDING ME THE WRONG BRA, THEY FIRST DEMANDED THAT I RETURN THIS WRONG ITEM FIRST PRIOR TO SENDING OUT THE CORRECT ONE (WTF?!?!). THEN AFTER WEEKS, THEY CLAIM THAT A BRA WAS SENT TO MY "MAILBOX", BUT IT HAS NOT. FOR ONE, THE ADDRESS GIVEN DOES NOT EVEN HAVE A "MAILBOX" (THE USPS... Read more

Was this review helpful? 0 0

Do not buy from this website: https://geniebra.com Their entire order process is a scam. First, they offered a 6 for $60.00 deal, and charged me for the full amount. Then after several days, they e-mailed me stating that 1 of the 6 items is NOT in stock. On top of this, of the remaining 5 items that I finally received, they sent me the wrong item. I had to waste so much time emailing them and live chatting them, trying to fix all of these... Read more

Was this review helpful? 1 0

I posted this last month on the 19th & after many messages later, they applied a $3.99 credit to my card the next day. I called to see what was up, will that was the difference in price for the bra they were shipping, not what I wanted, but was willing to take it. Now it's almost a month and still no bra or credit which I was told in the last message with them!!! I Grade them a -10!!!!!! Better like it before you buy from them!!!! This post got... Read more

Was this review helpful? 2 0

I bought this bra a few months ago it was so comfortable but i had to zip it up way before i could put it one well after a few weeks or so the zipper started to come unzipped at work no less it was soooo humiliating and embarrassing to say the least. the zipper is made of plastic and comes undone at the most inconvenient times they need to make a better zipper for this bra that doesn't come down or split but when the zipper is up it is very... Read more

Was this review helpful? 0 0

I order the genie panties,they sent me the wrong size,so I caled,the was suppost to send me a return lable plus send me the size I needed,called them back,no return lable had beed sent out,but they send me6 more panties,I called back,they said for some reason the return lable was not sent,they will resend it to me.Didn' t receive it again,called back,they said it was sent out,but it must have got lossed in the mail! I called back to talk to the... Read more

Was this review helpful? 0 0

Didn't get what I ordered, returned, requested refund 5 times but haven't gotten it yet. Been three months

Add comment

They were not clear at all with the instructions on how to order, sent me the wrong quanttiry and instead of offering to send just charge me restocking fee

Add comment

I ordered 6 slim panties as they have advertised on their website. I got only two. When I called to ask what happened, customer service is telling me I need to speak to a supervisor. She transfers me to the supervisor. Supervisor line says that the supervisor is not available and the mail box is full, I could not even leave a message. They have charged me almost $65.00 for two panties. The customer service is not very good. Looks like they are... Read more

Was this review helpful? 0 0

Bought 6 so far two zippers split, two won't stay zipped up. I will be calling customer service

Add comment

I too LOVED the what used to be original genie bra!! I also thought it would be the only bra I would ever wear!! The new ones are crappy. The material is thin and the straps are now stretchy which affects the support. They are terrible. I am now in search of a new forever bra if the original is not brought back. Read more

Was this review helpful? 0 0

Had an experience with Genie Bras?

Did not find what you were looking for?
 
×
You are reading about Genie Bras.
Filing a new complaint about
×