Skip to content
Gengras Volkswagen of Plainville

Gengras Volkswagen of Plainville

www.gengrasvw.com
Is this your business?
What is your customer experience with Gengras Volkswagen of Plainville?

Gengras Volkswagen of Plainville Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI

Mostly negative sentiment: consumers report high price level, poor customer service, and dissatisfaction with discounts and special offers.

Positive Feedback

No clear positives in the provided review set; few mentions of helpfulness or value were recorded.

Negative Feedback / Risk Areas

  • Repeated complaints about unhelpful customer service and refusal to provide loaner vehicles.
  • Warranty coverage issues and unresolved repairs fuel Gengras Volkswagen of Plainville reviews and customer complaints.
  • Perceived poor discounts and a high price level increase billing, refunds concerns.

Key Takeaways for Future Customers

  • Read recent Gengras Volkswagen of Plainville reviews before scheduling service.
  • Confirm loaner, warranty, and refund policies in writing.
  • Ask specifically about pricing and special offers to avoid surprises.
View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Anonymous
map-marker Waterbury, Connecticut

Horrible customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Will not buy from Gengras or Krowelys VW in Plaiville.
  • - They wouldn't provide a loaner for a used car.
  • - They won't budge or have the owner call.

Will never buy from Gengras or krowelys vw in plaiville ct . Again ...

wouldn’t even give me a loaner because my car is used , because I bought it from them used they wouldn’t cover a loaner , then I told them I can’t believe the service I’m getting from them , then she said I would give you a loaner but we don’t have any !! I asked for the owner or manager to call me and she said they won’t budge anyways so don’t waste your time ... I work for a very big company that penetrates a lot of homes in the whole USA and I will make sure I tell every single one of them not to deal with VW .. such a big company and they can’t help me with this issue I have with my car .

Still making payments and owned it for two years and the warranty doesn’t cover anything that has gone wrong with this car ... so pissed

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article