Gengras Chrysler Dodge Jeep Ram
Gengras Chrysler Dodge Jeep Ram Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Gengras Chrysler Dodge Jeep Ram has 2.5 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Gengras Chrysler Does A Great Job", "Avoid at all costs."."Avoid at all costs.".
Review authors value the most Location and Diversity of Products or Services. Consumers are not pleased with Discounts and Special Offers and Customer service. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Gengras Chrysler Dodge Jeep Ram has 2.5 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Gengras Chrysler Does A Great Job", "Avoid at all costs."."Avoid at all costs.".
Review authors value the most Location and Diversity of Products or Services. Consumers are not pleased with Discounts and Special Offers and Customer service. The price level of this organization is high according to consumer reviews.
Brooklyn, New York
Sarah Tresselt-Seevice advisor-Gordon-Service Tech
Hello and Good Afternoon!I was just at Gengras Chrysler to have side step rails installed on my 2021 Jeep Sahara JL.I ordered them through a catalog because Gengras parts does not sell this type.I received them in the mail today Thursday 1/11.I had called Sarah and could see her if she can squeeze me in.Sarah had told me to come down round 2ish and Gordon would be back from break and he can install them.This girl Sarah is so easy to deal with and me myself will go no where else but to Gengras Chrysler.Everyone in service is so pleasant and it starts with Sarah.Great attitude and knows how to take care of the customer.GreT job Sarah and thank you Gordon for installing my new rails.Great job!Both deserve the best rating a FIVE.I will be back for sure.!!
User's recommendation: Gengras Chrysler Does A Great Job
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
East Hartford, Connecticut
After the initial purchase, this has been a horrendous experience from a dealer or any business for that matter.
After the initial purchase, this has been a horrendous experience from a dealer or any business for that matter. Besides issues with actual work being done and lack of communication, the service department has damaged my truck every single time it has been in service the past two years.
Scratching and chipping paint on the exterior and damaging interior pieces of the vehicle. Every time brushing it off that they will just buff it out and point me on my way leaving the damage done and unfixable. All while explaining to me that when you service vehicles this happens and its normal.
Even going to the general manager has not helped as he just pawns the problem off on incompetent workers in his service department. Avoid this dealer at all costs as they do not care about your personal property and apparently their reputation.
- Do not care about customers or their property
Preferred solution: I want compensation for the damage they have done to my vehicle over the years.
User's recommendation: Avoid at all costs.
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
East Hartford, Connecticut
Worst service in my life..
I do not even know where to begin with my review, the service here is horrible and the service representatives are rude and incompetent. They will tell you what you want to hear just to get you out the door and if they don't get their way they tell you to go somewhere else.
Not only was my loaner filthy and disgusting inside, they left my car dirty from the mechanic that did the work and scratches everywhere. When brought to their attention they stated were not in the service of cleaning cars and are not responsible for any damage.
- Customer service
- Property damage
Preferred solution: Warn consumers of unethical business practices... I wouldn't deal with them again.
User's recommendation: Avoid at all costs.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDon’t ever ever ever or there’s unless you want to be lied too and ROBBED and car less they will not give you a loan and they’ll have my car for weeks... Worst ever!!
Overpriced, car will be in shop for weeks, because DEALERSHIP didnt have or couldnt order parts, no loaner, customer service stinks, managers are the worst, will not work with you for the lies they tell you, I could go on and on and on but it would take weeks to get into details about Gengras Chrysler, Dodge, Jeep on Connecticut Blvd, East Hartford, Ct... the WORST!!!! Ill never buy another no good Chrysler again!!!
- All
Preferred solution: Price reduction
Agree with this post 100% You really must experience this to get the full effect !!!
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Experiencing this exact same issue now with these Clowns ... It appears as they are following a script to f-u in every position.