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Genex Capital

Genex Capital Reviews

genexcapital.com
What is your customer experience with Genex Capital?

Genex Capital Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

3.5 star rating based on 2 reviews; consumer sentiment is mostly neutral with mixed Genex Capital reviews mentioning both results and service concerns.

Key Takeaways for Future Customers

  • Review billing practices and discounts before engaging.
  • Expect strong outcomes in some cases but verify timelines.
  • Check customer service responsiveness and follow-up.

Negative Feedback / Risk Areas

  • Customer complaints about harassing sales emails and rude service.
  • Reports of poor responsiveness and missed deadlines.
  • Concerns about trustworthiness and misleading claims.

Positive Feedback

Some customers report significantly higher settlement offers and on-time deal completion.

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Show reviews that mention
retaliation emails sales settlement people harassing emails emails emailed structured settlement harrassing sales sales emails
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Robert J Zxi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Seattle, Washington

Harassing Emails

*** emailed me months ago about my structured settlement, I politely declined and asked her to stop, yet she persists, so I started sending *** in retaliation, now she's upset, HOW DO PEOPLE THINK HARRASSING SALES EMAILS IS OK?

Cons:
  • Unwanted calls and emails
  • Harrassment
  • Disrespect

Preferred solution: Apology

User's recommendation: DONT ANSWER YOUR EMAIL OR PHONE

View full review
1 comment
Guest

This is a fake comment. We do not respond to fake comments. ***, CEO.

Bill H Tik

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Love Genex Capital

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They got me $347,000 more than the competition. Professional company and delivered on their promises.

Preferred solution: Norhing. Wanted to thank them.

User's recommendation: Highly recommend.

View full review
2 comments
Guest

As a seller, you may have had a good experience. As a buyer of structured settlements, BEWARE!

Do your research! If you want to buy structured settlements, check out DCF Exchange.They are an honest business.

Guest
reply icon Replying to comment of Guest-2689518

DCF Exchange offers worse rates in our opinion compared to the competition.

View more comments (1)
Bill H Tik

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Review after deal completion

AI Highlights
  • - Genex Capital got me $347,000 more than the competition for my structured settlements.
  • - The process finished on time, 4 days after the court order.

I just completed a deal with Genex Capital. They got me $347,000 more than the competition for my structured settlement payments and they completed the process on time 4 days after the court order.

I have nothing but good things to say about Genex.

BH

User's recommendation: highly recommend to others.

View full review
Anonymous
map-marker Greenwood Village, Colorado

Rude service

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AI Highlights
  • - Customer says Linda H****** was rude and didn't explain why procedure couldn't be repeated.
  • - Long-standing client felt treated like a criminal.

Linda H****** was extremely rude, I asked multiple times for a simple explanation of why we couldn't repeat the same procedure as last time and she treated me - a long standing customer, like I was a criminal. Wasted my time and money. Take your business/money elsewhere.

User's recommendation: Do not recommend

View full review
2 comments
Georgian Rll

We are further responding. This appears to be a fraudulent review.

We do not have any clients in Greenwood Village, Colorado and nobody by that name.

Sincerely, Dr. Roger Proctor, CEO

Jennetta Tpz

We are responding to your concern. Linda Holland is an extremely knowledgeable and helpful director with our company.

Whatever advice she gives is fully supported by me as the owner of the company. Legal processes change as required to comply with changing laws. Those changes are outside our control.

Thank you Dr. Roger Proctor, CEO

View more comments (1)
Israa Nss

Noone responded and I only have 3 days. I was told that this company would handle everything that I needed to do nothing.

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AI Highlights
  • - They need information by Dec 30.
  • - Case worker Tracey Johnson is off till next year.
  • - Seven months have passed with no progress on my information.

They need information about my case. I received a letter saying they need this information by Dec 30.

My case worker Tracey Johnson off until next year.

My case will be closed by then. 7 months of sending information and no progress.

View full review
Anonymous

Assured Annuity/ Genex Capital Misprepresents BBB Rating!

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AI Highlights
  • - Claim of A+ BBB rating since 2008 is disputed.
  • - Assured Annuity is listed as part of Genex Capital.
  • - Genex Capital has no BBB rating or accreditation.

This is what Assured Annnuities represents is true "Since registration with the Better Business Bureau in 2008, we have always maintained the highest A+ rating with zero complaints". It is a bald faced lie.

Assured Annuity is part of Genex Capital according to the website. Currently Genex Capital is not rated A+. In fact Genex Capital Corporation has no Better Business Bureau rating. They are not even accredited.

How can a company that says that its principal is a lawyer make such a lie? How am I supposed to trust a company that blows more smoke in this regard than Mount Vesuvius, Marcellus Wallace, Chief Wild Eagle and the whole Hakowi tribe? Even this elusive guy Michael Davis would never do that.

Come to think of it he wouldn't do it because he has no BBB rating either. He'd leave his phone number 561-512-****

Loss:
$1
Cons:
  • Blatant lie about bbb rating
Reason of review:
Not as described/ advertised

Preferred solution: Just correct the falsehood

View full review
2 comments
Guest

i WAS THINKING ABOUT DOING BUSINESS WITH THIS COMPANY BUT NOW I AM SISPICIOUS

Guest
reply icon Replying to comment of Guest-2387693

"Thank you or your comment." I was thinking about doing business with this company. I am a little bit skeptical.

View more comments (1)

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