
Genesis Environmental Technologies
Genesis Environmental Technologies Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Genesis Environmental Technologies has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "As a verified purchaser, it is clear to me that their warranty holds no value once they have your money. Save yourself a colossal headache and steer clear of Entek's systems. Don't expect them to back their product or honor their so-called lifetime warranty. This company is fraudulent and a bunch of scammers. Stay far away!".
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Genesis Environmental Technologies has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "As a verified purchaser, it is clear to me that their warranty holds no value once they have your money. Save yourself a colossal headache and steer clear of Entek's systems. Don't expect them to back their product or honor their so-called lifetime warranty. This company is fraudulent and a bunch of scammers. Stay far away!".
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Media from reviews






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Verified ReviewerFraudulent Company
We splurged on this exorbitant $9000 water filtration system from Entek a bit over two years ago when we moved into our new home. Initially, we were content with the water quality, but the system ceased to function.
In the first year, the system started failing in May 2023, so I reached out to the corporate office. It took them two months of relentless follow-ups to send a technician under warranty, at no cost. Sean, the service manager, diagnosed a faulty board and ordered a replacement. He replaced it, but it was merely a temporary fix.
After six months, the system failed again. I contacted the service manager, but received no response. I had to chase Heather and Rose, the rude and dismissive call center representatives at (888) 843-****, for three weeks.
They were condescending, cut the call to avoid addressing my issues, and constantly reminded me of the $150 service fee just to diagnose the recurring problem without any real resolution.
Finally, tech George showed up and claimed that our solar charger was not working due to its position, and that the battery was dead. He suggested a costly fix involving a DC connection and annual battery replacements at an additional $99, not to mention the perpetual $150 service fee for each visit.
- Content with quality when the system works
- Rude and dismissive call center representatives
- Fraudulent system
Preferred solution: Full refund
User's recommendation: As a verified purchaser, it is clear to me that their warranty holds no value once they have your money. Save yourself a colossal headache and steer clear of Entek's systems. Don't expect them to back their product or honor their so-called lifetime warranty. This company is fraudulent and a bunch of scammers. Stay far away!
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