Genesis Balloons, Thailand
We approached Genesis Balloons of Thailand in December 2011 to have them make Lottery Balloons for us to compete with the existing imported Thailand Lottery Balloons in our local market. At first they were easy to talk to and the sent the picture of the Lottery Balloon that they will make for us. So we gladly approved since we were happy with what we saw on the picture. In April we went to visit their factory and found that the product that they were making for us was totally different from the the picture they sent us. The balloons were smaller and a lot thinner. So we mentioned that to them and they promised that they will change them. When the shipment arrived at our warehouse last week. We found that they did not change anything and the balloons on the Lottery card were small and thin. Very different from the one that they had on the picture.
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