Generations Federal Credit Union
Generations Federal Credit Union Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Generations Federal Credit Union reviews show a 1.0 star rating from 2 reviewers with mostly negative sentiment and reports of slow service and access issues.
Positive Feedback
Some customers note a good product offering despite service problems.
Negative Feedback / Risk Areas
- Frequent customer complaints cite poor customer service and long delays impacting bill payments and account access, mentioning billing problems.
- Branch staffing and drive-thru wait times are repeatedly criticized, with reports of unprofessional staff at the airport location.
Key Takeaways for Future Customers
- Read Generations Federal Credit Union reviews and expect potential delays for complex transactions.
- Consider contacting support ahead and monitoring account access if you rely on timely banking services.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Generations Federal Credit Union reviews show a 1.0 star rating from 2 reviewers with mostly negative sentiment and reports of slow service and access issues.
Positive Feedback
Some customers note a good product offering despite service problems.
Negative Feedback / Risk Areas
- Frequent customer complaints cite poor customer service and long delays impacting bill payments and account access, mentioning billing problems.
- Branch staffing and drive-thru wait times are repeatedly criticized, with reports of unprofessional staff at the airport location.
Key Takeaways for Future Customers
- Read Generations Federal Credit Union reviews and expect potential delays for complex transactions.
- Consider contacting support ahead and monitoring account access if you rely on timely banking services.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Warn Ppl about a Bad financial institution
- - No customer service; this is the worst bank I've used.
- - It takes two weeks to resolve anything.
- - They restrict access to funds and paying bills.
Do not bank with Generations Federal Credit Union. They have no customer service, they're the worst Bank I've ever used.
If you need anything from the it will take at least 2 weeks to get anything done.
They will screw with your ability to access your money and pay bills. They do not care about their customers.
- Impossible to work with and they know it and do it on purpose
Preferred solution: Changing Banks
User's recommendation: Do not Bank with Generations Federal Credit Union
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Antonio, Texas
Bad customer service
- - Drive-thru waited 30+ minutes and I was passed over.
- - Teller delayed; said the transaction would be processed and a bank-check fee waved.
At in drive thru over 30 mins. Passed over numerous times.Teller stayed transaction would be processed.
After a long wait. Called for teller. Another teller informed. she didn't get info.
Transaction not on container. After another wait.
Teller stated fee would be waved for bank check. Um, just give me my transaction
- Good product
- Always bad service
Preferred solution: Better service
User's recommendation: Better service
Not satisfied and unprofessional
- - The San Antonio Airport branch had negative customer service.
- - The reviewer won't recommend and wants airport management changed or the branch closed.
Very negative customer service done by their clerk at branch at the San Antonio Airport; we will not recommend Generation Federal Credit Union and will share their poor customer service with all airport employees.
They should closed down your branch at the airport to safe their reputation or change management there.
Being in business means more than just selling services or goods. it's being in business means monitoring,service,reputation managing, generating, and listening. “Terrible!!!” “Terrible!!!” “Terrible!!!”
Very negative customer service done by their clerk at branch at the San Antonio Airport; we will not recommend Generation Federal Credit Union and will share their poor customer service with all airport employees.
They should closed down your branch at the airport to safe their reputation or change management there.
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