Manufacturer: General Rv Category: Repair Clear all filters (7 of 7 reviews match)
filters
manufacturer:
seller:
Show
state:
Show
city:
Show
category:
I Have had a horrible experience at the Tampa general Rv. My coach was there almost 2 1/2 months. wAiting on parts, parts getting lost in the mail. THis has been a complete nightmare, I so badly wish I never even purchased it. So after I show up to pick my coach up after so long I ask to have it hooked up and see that everything works. After hooking it up water was shooting in the coach, THis is supposed to be fixed right. THe tech touches the...
Read more
4.0
#1002838
I took my 2016 Holiday Rambler (new) in for a couple of thing that needed to be fixed. I took it in around 15 Sept. Now I bought this on July 24 2016 and it has been in twice for minor repairs that took total of 4 weeks to fix. So here it is Nov 14 and still no RV. They have had it for 2 months for minor issues. They have called me twice in that time to say parts are ordered. They had to fix the bed frame. weather stipping on front door,...
Read more
Anonymous

Anonymous If you haven't already, I would contact Monaco Customer Service and start there.

2.7
I didn't like
  • Service and customer service does not exist
#960054
In April we bought a 2015 Class A Bounder from General RV.(only 3100 miles). We have had a couple of issues but are satisfied with everything so far. Bob, our delivery specialist is excellent!! We did find that their pre-delivery inspection / preparation needs monitoring. The tires were out of balance, front end needed alignment (previous owner probably hit a curb), steering wheel was off center, all of the four batteries needed water, (two had...
Read more
4.2
I liked
  • Friendly customer service
I didn't like
  • Limited accessaries on display
#950762
purchased a 2017 coachman prism from general rv canton ohio. great service in the sales and finance department. after the purchase and you and you need warrenty service they leave a lot to be desired. when we picked the rv up there was a lot of issues that needed addressed and 3 months after the purchased still need to finished. after we went camping the first time something happened something happened to one of the windows and it wouldn't...
Read more
Anonymous

Anonymous I have to bring my 2017 TT in for the same issue, a window that will not slide open or closed and stays open part way. Hope I don't have the same problem you had.

4.2
I didn't like
  • Service and warrenty
#932910
General RV in Draper. Of course they convince you to take it and just bring it back to have the issues handled later ... and like an ***, that's what I did . I brought it back down for all the issues (LED lights that had came off the trailer, side trim coming off, leaking jacks, leaking water lines and several other problems). After a month at their dealership, I was sick of my summer going by without my "brand new" trailer. The only thing...
Read more
Several months later I was notified that the RV was having a recall for the LP carrier under the frame. The service department called and said the recall part was in and we set up an appointment. I drove to the dealership and dropped the RV off for repair and left it all day. When I came back late in the afternoon I was advised that they had the wrong part and I would have to come back in a few weeks. To this day it is still not fixed. I...
Read more
#922842
When I called back 2 days later, the service man was abrupt, rude and not very helpful. I do not have 100 words to say. I explained very concisely my situation and my requests for service. I only got through 3 of them although, I figured I would have 5 things worked on if I was going to bring my RV in. I am currently researching other repair facilities as I will not spend a lot of money and be treated rudely. I do not wish to elaborate any...
Read more
Anonymous

Anonymous I agree with you on the service department, They were very dysfunction and did not follow up on anything. I have found another deal that was please to take care of my issues. ...