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Wont Service RV's They Dont Sell "too busy" if you didn't buy from them. Meaning, if you were dumb enough to buy from their over priced dealership, they wont take care of you! too busy" if you didn't buy from them. Meaning, if you were dumb enough to buy from their over priced dealership, they wont take care of you! too busy" if you didn't buy from them. Meaning, if you were dumb enough to buy from their over priced dealership, they wont take...
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#1007976
I did not buy from there, thank god. I had a hub blow out on camper and limped it in to General RV in Jacksonville to fix. They would not even look at at, said they were appt only. I asked them if I could park it there for them to fix and guy told me they had no room. That place is like 50 acres. Ended up calling Ricks Mobile repair who came out, looked at it and even went and got the parts. He fixed it right there in their parking lot for a...
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1.0
#1004494
I Have had a horrible experience at the Tampa general Rv. My coach was there almost 2 1/2 months. wAiting on parts, parts getting lost in the mail. THis has been a complete nightmare, I so badly wish I never even purchased it. So after I show up to pick my coach up after so long I ask to have it hooked up and see that everything works. After hooking it up water was shooting in the coach, THis is supposed to be fixed right. THe tech touches the...
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4.0
#1002838

General Rv Sales Representative Review

#1008838
1.0
Terrible... I have worked for fairgrounds and even after 4 weeks, I still haven't received my paycheck and really hard to reach the accountant. Unbelievable!
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Short Review for January 10, 2017, Other

#988422
1.1
Bought a 50 some thousand motorhome ill pay for for yrs n have done nothing but paid out repairs,now stuck in another state with more repair cost.LEMON
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Tiffin Phaeton Rv Review

#950858
1.3
Absolutely the worst after the sale customer service I have ever seen.
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2016 Crusader 5Th Wheel Review

#927258
Great Sales Department. Made the decision to purchase easy. The Service Department has stonewalled me on punchlist items for 11 months. Don't leave the dealership on the initial purchase with issues outstanding.
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I'm from Michigan. We had just sold our house and we're going to travel. This is what happens when you let General RV grease your wheel bearing. wheel came off on the Florida Turnpike. I won't bore you with all the things General rv didn't take responsibility for and the out of pocket $ it cost us. Just wanted to get this out there.
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1.0
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#999040
I am about to buy our second motorhome. This time a 250-300 k usd unit. However after reading all the horrible writeup on general rv. We will stay away from this company. Even though most are out of California it is probably prevalent throughout the sales organization. So we will try another dealership. Maybe even try to go directly to the manufacturer with the complaint that dealships are a rip off and seemingly deceitful and layers. Also seem...
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1.8
#987414
This company goes through employees like most people change their clothes! They do not pay the shop guys for the work they do. They do not provide check stubs on a regular basis. They treat people like they are disposable!! They should be heavily fined for their lack of business/ operations knowledge. DO NOT WORK FOR THEM! YOU WILL BE SORRY! SADLY MY FAMILY LEARNED THIS THE HARD WHY. AFTER A MEMBER WAS LET GO BECAUSE THEY ASKED FOR FAIR PAY. AND...
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General RV-Brownstown Twp. Michigan..... Salesmen just trying to do his job, nice fellow but the business manager is a piece of work! What a fabricator of stories. The coach they tried to sell me was $2500 + over two other rv companies in Michigan. Wow! and then they try and charge you $1000 extra for a walk through! Wow! Another snake in the bush. If you disagree with the finance guy, he will try and brow beat you into submission and try and...
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Anonymous

Anonymous You know, you are 100% spot on! They should revamp their customer training.

#984866
Horrible experience ! Be careful what you buy here, I mean look it over with a good eye. We were purchasing a 213,000 Coach and needed to finance part of the buy, so we took care of that up front with a large amount down.. All set super excited !! We showed up a day before delivery, ol boy! coach flooded with water. (Oh that's ok we dryed it all up) hidden water line broke. After days of looking at their inventory, we finally make a selection....
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2.3
I liked
  • Coach
  • But very bad experiencne
I didn't like
  • Them trying to cheat me
  • Them
#983158
The sales process was flawless, very helpful and listened to our needs. The challenge is when you need service for items you may have missed on the walk around, or something that's not working. You basically are playing dodge ball service appointment. I arrived at 8:30am to a line of motorhomes. When I spoke with someone I was told oh sorry we have our days allotment for today. I was looking at this woman like she had just hit me, she said "sir...
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Anonymous

Anonymous We had the same experience!

3.4
I liked
  • Sale process
  • Buying motorhome
I didn't like
  • Service department
  • Service and customer service does not exist
  • Playing dodgeball trying to get service for new rv
#982607
We bought a 2013 Alpine 5th wheeler about a month ago. Paid the $900.00 for the "inspection" had the walk around with the person that is suppose to show you everything . We are very new to the RV world and do not know much. We wanted to make sure that we are not doing anything to harm the RV. So we get the RV home and the first thing we find is the release valve for the black tank is stuck half open. Can not get it to close or open. We had to...
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2.8
I didn't like
  • Charges for quality checks never done
#980971