General Pants
General Pants Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 3 customer reviews; consumers are mostly dissatisfied with General Pants and reviews show a 100% unfavorable distribution.
Key Takeaways for Future Customers
- Expect customer service delays and limited response when following up on orders.
- Watch for missing items, wrong orders, and issues with online gift delivery.
- Price level reported as high and discounts or special offers may be disappointing.
Negative Feedback / Risk Areas
- Repeated customer complaints about no responses and inability to reach support.
- Lost parcels, missing tracking numbers, and unresolved order errors.
- Problems with exchanges, refunds, and communication after purchase.
Positive Feedback
One reviewer reported a resolution and helpful service from an employee named Freya. General Pants reviews otherwise show widespread dissatisfaction.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 3 customer reviews; consumers are mostly dissatisfied with General Pants and reviews show a 100% unfavorable distribution.
Key Takeaways for Future Customers
- Expect customer service delays and limited response when following up on orders.
- Watch for missing items, wrong orders, and issues with online gift delivery.
- Price level reported as high and discounts or special offers may be disappointing.
Negative Feedback / Risk Areas
- Repeated customer complaints about no responses and inability to reach support.
- Lost parcels, missing tracking numbers, and unresolved order errors.
- Problems with exchanges, refunds, and communication after purchase.
Positive Feedback
One reviewer reported a resolution and helpful service from an employee named Freya. General Pants reviews otherwise show widespread dissatisfaction.
Media from reviews
Turn one complaint into a collective action
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Verified Reviewer |
Cudlee Creek, South Australia
Wrong order sent
They sent the wrong order. Completely wrong item.
Then it was impossible to reach them. I emailed three times. Called. Texted.
And no one ever replied.
I privately sold the item, as getting an exchange from them was absolutely impossible. I am so utterly disgusted.
Preferred solution: Apology
User's recommendation: Absolutely not
Perth, Western Australia
Not recieved item purchased online
- - Ordered Dec 9; shoes shipped, gift card to be emailed.
- - Gift card not received by email; Xmas gift for Boxing Day sale disappointment.
Ordered Dec 9
Shoes and gift card to be sent via email ..
Recieved shoes via shipping however have not received giftcard , very disappointed as it was xmas gift to use at boxing day sale ..very disappointed
User's recommendation: Not highly
Sydney, New South Wales
Appalling..... No responses, unable to speak to a human being,
Lost parcel.. Received claim number from Australia Post to pass on to General Pants for re-issue of order ...
Now crickets ... I've contacted them numerous times and absolutely nothing ..
User's recommendation: Don't bother with them. Zero customer service
A little slow with my query but was resolved
Just a mix up with the shop app giving incorrect information. This was resolved by Freya who was very nice and helpful.
Missing tracking number
- - Can't locate the Boxing Day shirt order email.
- - AusPost texts say the package is lost at a warehouse.
- - User distrusts the texts and fears being scammed.
I have a missing shirt that I ordered on Boxing Day. I cant find the confirmation email but aus post accounts keep texting me saying its lost at a Warehouse, however I do not trust these and do not want to be scammed. Thank you
Preferred solution: Deliver product or service ordered
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