Skip to content
General Moving Carriers

General Moving Carriers

genmove.com
What is your customer experience with General Moving Carriers?

General Moving Carriers Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

General Moving Carriers has a 1.0 star rating from 1 review and overall customer sentiment is negative, with consumers reporting dissatisfaction and warnings about risking belongings and peace of mind.

Positive Feedback

No positive feedback appears in available reviews; the lone customer report focuses on service failures rather than strengths.

Negative Feedback / Risk Areas

  • Claims of poor customer service and untrained staff per General Moving Carriers reviews.
  • Alleged refusal to pay for damages and threats when submitting routine claims, a common General Moving Carriers customer complaints theme.
  • Complaints about exchange, refunds and cancellation policies and high price levels affecting billing and refunds.

Key Takeaways for Future Customers

  • Expect unresolved damage claims and insist on clear written agreements before service.
  • Confirm refund and cancellation terms in writing and document property condition to support any claims.
  • Consider alternative movers after reviewing third-party reviews and General Moving Carriers reviews thoroughly.
View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Lilieth L

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Maplewood, New Jersey

Routine Claim Form is NOT Defamation of Business

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Poor management and ethics; untrained staff; bullying threats; refused damages and pressed no-claims; called damage claims defamation.

Poor Business Management. Poor Business Ethics.

Hired Unqualified and Untrained Employees who have no Organizational Skills. Doesnt take Pride in doing a good job. Doesnt take Responsibility for their Actions. Doesnt Care about Client Concerns or Disatisfactions.

Sneaking in Waiver for Client to Sign Unaware that it was part of the package. Refused to pay for Damages of Property, and Personal Belongings.

Directing Threats to me. More specifically, he was Bullying me to succumb to his Demands of submitting No Claims at all. His idea of Customer Resolution was Zero Recourse.

He equated the routine submittal of a Damage Claim for $1600.00 with actual Defamation of his Business.

These are two different things. Basically, he was Denying me the normal, routine protocol of submitting a Claim for Damages and vehemently calling it Defamation.

Loss:
$1600
Cons:
  • Untrained staff
  • Unprofessional
  • Unqualified

Preferred solution: Refund the amount of Damages assessed at $1600.00

User's recommendation: Your precious household goods and belongings as well as your peace of mind are all at risk if you trust these folks.

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article