Joao G Rmi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I am not a pissed off customer. I was just trying to get some tech support on how to best apply your one product. However you we sight is awful and your website is not manageable. .

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I like your products and use them often. However, I have a technical question and your online support, at least in terms of access, is treating me like an upset customer.

Which, by the way, I was not. But now I am. You promised to be mindful of customer needs, but I can't get access to you to ask a simple question.

So, I am left with a simple impression: you bought it, now figure out how to use it. And that sucks.

View full review
Pros:
  • Like product
Cons:
  • Customer service and tech support suck

Preferred solution: Technical support

User's recommendation: Don’t expect to get access to customer service or tech support with this company. It’s impossible.

Ayomide Edx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Nonexistent customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

It seems to be impossible to reach this company for a question. Their phone message doesn't accept recorded questions, and just refers you to their retailer for questions which, OF COURSE, the retailer cannot possibly answer.

View full review
Cons:
  • Nonexistent customer service - no way to contact the company

Preferred solution: A simple answer to an obvious question

User's recommendation: Minwax

Anonymous
map-marker Mount Vernon, New York

I need to know how much I buy gel stain for butcher block 24 x 96"

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I was trying to get get in contact with costumer services for that I have about GF gel paint and I get get answers

View full review

User's recommendation: Horrible

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article