Generac Mobile Products Reviews
Generac Mobile Products Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating from 2 reviews; consumers report dissatisfaction while 100% would likely recommend Generac Mobile Products to a friend.
Positive Feedback
Customers note company size and brand recognition as pros and mention reliable motor performance on some units in Generac Mobile Products reviews.
Negative Feedback / Risk Areas
- Frequent customer complaints about warranty denial and ineffective warranty support.
- Billing and high price level concerns reported alongside costly parts and repairs.
- Poor customer service wait times and unresolved equipment failures affecting solar and generators.
Key Takeaways for Future Customers
- Check warranty terms and service center requirements before purchase.
- Compare parts pricing and consider installer reputation for solar or generator installs.
- Prepare for possible delays in customer service and dispute resolution.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating from 2 reviews; consumers report dissatisfaction while 100% would likely recommend Generac Mobile Products to a friend.
Positive Feedback
Customers note company size and brand recognition as pros and mention reliable motor performance on some units in Generac Mobile Products reviews.
Negative Feedback / Risk Areas
- Frequent customer complaints about warranty denial and ineffective warranty support.
- Billing and high price level concerns reported alongside costly parts and repairs.
- Poor customer service wait times and unresolved equipment failures affecting solar and generators.
Key Takeaways for Future Customers
- Check warranty terms and service center requirements before purchase.
- Compare parts pricing and consider installer reputation for solar or generator installs.
- Prepare for possible delays in customer service and dispute resolution.
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Verified Reviewer
Solar panels not working
- - Installed March 26, 2021; no grid power.
- - Battery backup does not work.
- - Generac and installer blame each other; a 25-year warranty is claimed.
Still waiting on repair parts to be delivered to Sunova. Its only been 2 1/2 years since system worked as promised. Probably waiting on warranty to expire
Solar panels do not produce power to grid and battery backup system does not work at all. I'm still paying loan company each month and of course the electric bill. They still not found problem. Generac blames installer and installer blames faulty equipment.
Generac sent different company to find problem and fix. They have been at my home several times and still can not find problem. They state 25 year warranty on a system that does not work.
They should have to start replacing the whole system. Channel 4 news covered many customer with same problem.
- I thought was a great company
- May not fix your problems even if it is under warranty
- Generac rating is very low
- Solar panels generac tells you to contact maker of panels
Preferred solution: problem fixed and reinbursed for lost of funds
User's recommendation: Check with local electric company. Who they recommend for solar panels
Warranty is a joke
- - Warranty registered for Generac iQ2000; it wouldn't start.
- - Gas odor and fuel leak; service center says carburetor is needed; warranty denied.
I bought a Generac iQ2000 and mail the warranty card to the company before I took it out of the box. I was excited to get it registered and get it running.
I took it out of the box a and put fresh fuel and the oil that came from the Generac . I follow the start up instruction. I pulled the rope to many times to count and the unit would not start. I smell gas and there was gasoline all over my garage floor after further inspection there was gasoline pouring out the air line.
I took it to an authorized service center and they said it needed a new carburetor.( a NEW generator needed a New carburetor).
WTF? I got a hold of Generac and they refused to warranty it even though it was registered with them. Seems the service center wanted the receipt.
I miss place it so the would not fix it under warranty.They charged me $184.81 to replace a new carburetor with another new carburetor
I bought a Generac because of the reputation and I on stock in the company. Never again will I buy another of there products.
User's recommendation: Warranty is WORTHLESS !! Buyer Beware !!
PARTS WAY TOO EXPENSIVE
- - Motor runs, but no electricity.
- - Stator shorted and not repairable.
- - New stator costs more than a whole new generator.
OWN GENERAC 6500 GENERATOR--MOTOR RUNS WELL BUT WILL NOT MAKE ELECTRICITY-WHICH IS WHAT A GENERATOR IS SUPPOSED TO DO-CONTACTED GENERAC--THEY TOLD ME TO SHOP AROUND FOR PARTS. GENERATOR IS IN A GENERATOR SHOP--PROBLEM-SHORTED OUT STATOR--NOT REPAIRABLE--NEW STATOR PRICE IS MORE THAN A WHOLE NEW GENERATOR WOULD COST.SAVE YOUR MONEY--DO NOT BUY GENERAC!!
- Large size
- Parts too high to repair
Preferred solution: Price reduction
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company wooding stop saying *** on my acer can you tell him to stop that