Gen Digital
Gen Digital Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Gen Digital has 1.0 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Visability.
Cons: Lack of performances.Recent recommendations regarding this business are as follows: "Seek other vendors", "Find another security company", "Move to another more ethical comapny.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Gen Digital has 1.0 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Visability.
Cons: Lack of performances.Recent recommendations regarding this business are as follows: "Seek other vendors", "Find another security company", "Move to another more ethical comapny.".
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
Poor service
My Norton subscription was cancelled without any reason, and I have not been refunded my annual subscription. I have called Norton 4 times, and I am unable to get any further than the operator!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo contact information
I am POA for my dad's affairs as he is in poor health. He has a monthly subscription for Norton Lifelock (no idea why, as he has never had a computer of any kind).
I am trying to cancel his subscription but am unable to find a contact number on their website. To cancel, they are requiring me to log into his account, which he cannot do.
It's so frustrating. I just need a number to contact someone!
Preferred solution: Cancelation of policy
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Bohemia, New YorkFalse Advertising Biases Against Americans
Basically they have not protected their clients against Cyber crime, medical fraud, and identity theft . They ignore my staff and secretaries.
- Visability
- Lack of performances
Preferred solution: Deliver product or service ordered
User's recommendation: Seek other vendors
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnsolicited invoice for $616.74
I got an unsolicited invoice from Norton for $616,74 for a 5 year contract. To the best of my knowledge I have not been in touch with Norton for over 20 years.
When I attempted to have this contract cancelled I was given a runaround. When I contacted GenDigital I was refereed to and pay for advice website.
I find this kind of behavior to be extremely unprofessional. Particularly for a company in the security business.
Preferred solution: Cancel bogus contract and never contact me again
User's recommendation: Find another security company
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerEmail from Norton claiming that I owed them $616.74
Email from Norton claiming that I owed them $616.74 for a 5 year contract. I have not signed up with them.
I have had no contact with Norton in over 20 years. When I attempted to contact hem to fix this I was sent to a pay for answers site.
I find this reflects very poorly on the company and their business ethics. Particularly a company involved in the security business.
Preferred solution: cancel the alleged contract and never contact me again
User's recommendation: Move to another more ethical comapny.
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